APC SMX3000HVTUS

Overview

The APC SMX3000HVTUS is a Smart-UPS X unit designed to provide reliable backup power with a 3000 VA / 2700 W pure sine wave output at 208 volts. It protects critical equipment such as servers, storage arrays, and network switches from power interruptions, allowing IT teams to safely manage shutdowns or maintain operations during short outages. Its flexible 4U chassis can be mounted in a standard rack or used as a tower, fitting well in tight spaces like shallow network closets or AV cabinets.

Key features

• Pure sine wave output ensures clean and stable power for sensitive electronics, reducing the risk of damage or data loss.
• Short-depth 4U chassis supports both rack and tower installation, making it adaptable to various IT environments.
• Multiple outlet types and three switchable groups allow prioritization of connected devices and staged shutdowns for better power management.
• SmartSlot compatibility with Network Management Cards enables remote monitoring and control through EcoStruxure IT, PowerChute, or SNMP platforms.
• User-replaceable batteries and support for external battery packs extend runtime without interrupting connected equipment.
• Emergency Power Off connector integrates with facility safety systems for immediate shutdown when required.
• TAA compliance ensures suitability for government and regulated environments.
• Comprehensive warranty coverage includes three years for the UPS and two years for the batteries, providing long-term peace of mind.

Key specs

• Output power: 3000 VA / 2700 W
• Output voltage: 208 V
• Form factor: 4U rack/tower convertible chassis
• Input plug: NEMA L6-20P
• Output outlets: two NEMA L6-20R, four IEC C13, two IEC C19
• Outlet groups: three switchable groups for load prioritization
• Battery: user-replaceable with optional external battery pack support
• Compliance: TAA compliant
• Warranty: three years UPS, two years battery

Connectivity and compatibility

This UPS offers a versatile set of power connections to accommodate a range of devices commonly found in data centers and branch offices. The NEMA L6-20P input supports high current draw, while the combination of L6-20R, IEC C13, and IEC C19 outlets allows powering both high-demand servers and smaller peripherals. The SmartSlot interface supports network management cards for seamless integration with monitoring software, enabling centralized control and status updates.

Performance and reliability

Designed to maintain uptime and protect equipment, this UPS delivers pure sine wave power that matches utility quality, minimizing the risk of hardware issues caused by power fluctuations. Its ability to swap batteries without downtime and add external packs means it can adapt to growing runtime needs. The Emergency Power Off feature adds an important safety layer for facilities with strict shutdown protocols, ensuring compliance and protection.

Ideal uses and environments

The APC SMX3000HVTUS fits well in environments where space is limited but reliable power backup is critical, such as branch offices, network closets, and AV installations. Its TAA compliance makes it a strong choice for government agencies and contractors working on federally funded projects. IT professionals managing mixed loads of servers and peripherals will appreciate the flexible outlet configuration and remote management capabilities.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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