Tripp Lite DMTBS911

Overview

The Tripp Lite DMTBS911 is a height-adjustable floor stand designed to securely hold tablets measuring 9.7 to 10.5 inches and weighing up to 2.2 pounds. It provides a stable and professional platform for tablets like iPads, allowing users to interact comfortably whether standing, seated, or in a wheelchair. The stand’s adjustable height ranges from 26.8 to 42.5 inches, making it versatile for various environments such as retail spaces, trade shows, and office lobbies.

Key features

• Height adjustment from 26.8 to 42.5 inches ensures ergonomic viewing for users of different heights and seating positions
• Tamper-resistant enclosure with included keys secures the tablet against theft and unauthorized removal
• Interior padding protects the tablet from scratches and scuffs while maintaining a firm grip
• Base can be bolted down for permanent installation, enhancing security in public or high-traffic areas
• Quick and straightforward assembly with all necessary hardware included in the package
• Black and silver finish complements modern interiors without drawing attention away from the tablet content

Key specs

• Tablet compatibility: 9.7 to 10.5 inches
• Maximum tablet weight: 2.2 pounds
• Height adjustment range: 26.8 to 42.5 inches
• Locking mechanism: tamper-resistant enclosure with keys
• Finish: black and silver

Designed for interactive environments

This stand transforms tablets into interactive kiosks suitable for self-service checkout, visitor registration, product demonstrations, digital signage, and wayfinding. It supports businesses and organizations that need a secure, accessible, and polished display solution for customer or guest engagement.

Installation and setup

Assembly is user-friendly, with all required hardware provided to get the stand ready quickly. The option to bolt the base down adds an extra layer of security, making it ideal for permanent installations in retail aisles, convention centers, or corporate lobbies where device protection is critical.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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