Cisco CP-DX-HS=

Overview

The Cisco CP-DX-HS= is a wideband handset designed specifically for the Cisco IP Phone 7800 series, delivering clearer and more natural voice quality by capturing a broader range of frequencies than standard handsets. It also supports the Cisco DX650 Webex desk series, making it a versatile choice for mixed phone environments. Its ergonomic design and durable build ensure comfort and reliability during long calls in busy office settings.

Key features

• Wideband audio technology that enhances voice clarity and reduces listener fatigue during extended conversations
• Compatibility with both Cisco IP Phone 7800 series and Cisco DX650 Webex desk series, simplifying inventory management for IT teams
• Ergonomic shape that fits comfortably in the hand to support long hours of use without causing strain
• Robust housing designed to withstand daily impacts, drops, and frequent handling in high-traffic workspaces
• Plug-and-play installation requiring no additional tools or configuration, minimizing downtime and maintaining productivity

Key specs

• Compatibility: Cisco IP Phone 7800 series and Cisco DX650 Webex desk series
• Audio type: Wideband handset capturing a fuller voice frequency range
• Installation: Plug and play with existing coil cord
• Durability: Reinforced housing for protection against bumps and drops

Connectivity and compatibility

This handset connects directly to the existing coil cord of compatible Cisco phones, ensuring seamless integration without the need for adapters or additional hardware. Its support for both the 7800 series and DX650 Webex desk series allows IT departments to streamline replacements and reduce spare part complexity.

Ideal uses and environments

Well suited for busy office environments such as sales floors, help desks, and executive offices, this handset provides consistent, high-quality audio that helps reduce miscommunication and listener fatigue. Its durable design and comfortable grip make it a reliable choice for professionals who spend many hours on calls each day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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