Microsoft RI9-00024

Overview

The Microsoft RI9-00024 is a 15-inch Surface Laptop 5 designed to deliver powerful performance in a sleek, portable package. Equipped with a 12th Gen Intel Core i7-1265U processor and 16 GB of RAM, it handles demanding tasks like editing presentations, multitasking across numerous browser tabs, and video conferencing with ease. The 256 GB solid-state drive ensures fast startup times and quick access to your most-used applications, while the PixelSense touchscreen with 2496 × 1664 resolution and Dolby Vision IQ support provides vibrant and accurate visuals for both work and entertainment.

Key features

• PixelSense touchscreen that offers detailed images and adjusts brightness and color dynamically with Dolby Vision IQ
• Powerful 12th Gen Intel Core i7 processor with 10 cores to keep multitasking smooth and responsive
• 16 GB of RAM to support seamless switching between applications and heavy workloads
• 256 GB SSD that speeds up boot times and application launches for a more efficient workflow
• Battery life lasting up to 17 hours, allowing you to work through a full day without needing to recharge
• Thunderbolt 4 port enabling fast data transfers and connection to high-resolution external displays with a single cable
• Wi-Fi 6 and Bluetooth 5.1 for reliable and fast wireless connectivity with peripherals and networks
• Omnisonic speakers enhanced by Dolby Atmos that deliver clear, immersive sound for calls and media playback
• Durable metal chassis with a matte black finish that resists fingerprints and maintains a professional look
• Lightweight design under four pounds, making it easy to carry for commuters, students, and frequent travelers

Key specs

• Processor: 12th Gen Intel Core i7-1265U with 10 cores
• Memory: 16 GB RAM
• Storage: 256 GB solid-state drive (SSD)
• Display: 15-inch PixelSense touchscreen with 2496 × 1664 resolution
• Graphics: Integrated Intel Iris Xe Graphics
• Battery life: Up to 17 hours on a single charge
• Wireless: Wi-Fi 6 (802.11ax), Bluetooth 5.1
• Ports: Thunderbolt 4 (USB-C), USB-A, headphone jack
• Weight: Under 4 pounds
• Finish: Matte black metal chassis

Connectivity and compatibility

This laptop supports modern connectivity standards to keep you connected in various environments. Wi-Fi 6 ensures fast and stable internet access, ideal for cloud-based work and streaming. Bluetooth 5.1 allows quick pairing with wireless accessories like headphones, mice, and keyboards. The Thunderbolt 4 port supports high-speed data transfer and can connect to external monitors, making it suitable for multi-display setups or transferring large files efficiently.

Performance and reliability

The combination of a 12th Gen Intel Core i7 processor and 16 GB of RAM provides the power needed for demanding business applications and multitasking. The SSD storage not only speeds up system responsiveness but also enhances reliability compared to traditional hard drives. The metal chassis adds durability, protecting the laptop during daily commutes or travel, while the matte black finish keeps it looking professional and clean.

Ideal uses and environments

This Surface Laptop 5 fits well in professional settings such as offices, classrooms, and co-working spaces where performance and portability are essential. It suits users who need a balance of power and mobility, including business professionals, students, and remote workers. The long battery life and lightweight design make it a strong choice for those frequently on the move, while the high-resolution touchscreen and Dolby Vision IQ support benefit creative tasks and media consumption.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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