Jabra 9659-553-125-1

Overview

The Jabra 9659-553-125-1 is a stereo wireless headset designed to deliver clear calls and comfort throughout long workdays. It uses DECT technology to provide a reliable connection up to 490 feet from its base, allowing you to move freely around your workspace. With up to 13 hours of talk time and USB-C charging, this headset supports extended use without frequent interruptions.

Key features

• DECT wireless technology offers a stable connection with a range of up to 490 feet, enabling mobility in office or home environments.
• Stereo over-the-ear design provides balanced sound that helps maintain focus during calls and reduces ear fatigue.
• Noise-canceling boom microphone filters out background noise, ensuring your voice comes through clearly to callers.
• Simultaneous connection to both desk phone and computer allows seamless switching between devices without changing headsets.
• Up to 13 hours of talk time supports full work shifts on a single charge, minimizing downtime.
• USB-C charging delivers fast recharge times, so you can quickly get back to calls when the battery runs low.
• On-ear controls let you adjust volume, mute the microphone, and manage calls easily without reaching for your devices.
• Integrated red busylight signals to colleagues when you are on a call, helping to reduce interruptions.
• Lightweight construction enhances comfort for extended wear during busy workdays.

Key specs

• Wireless technology: DECT
• Range: up to 490 feet (150 meters)
• Design: stereo over-the-ear
• Talk time: up to 13 hours
• Charging: USB-C fast charging
• Microphone: noise-canceling boom
• Controls: on-ear volume, mute, and call management buttons
• Busylight: integrated red indicator

Connectivity and compatibility

The base station connects simultaneously to a desk phone and a computer, making it easy to handle calls from multiple sources without switching devices. This setup is ideal for professionals who need to manage calls across different platforms, such as contact center agents or office workers using VoIP and traditional phone lines.

Comfort and usability

The headset’s lightweight design and over-the-ear stereo fit provide comfort during long shifts, reducing fatigue and allowing you to stay focused. On-ear controls give quick access to essential functions, so you can adjust settings without interrupting your workflow. The busylight helps maintain a professional environment by signaling when you are engaged in a call.

Who this headset is for

This model suits contact center agents, office professionals, and remote workers who require mobility, clear audio, and the ability to switch between desk phones and computers. Its long battery life and noise-canceling microphone make it a strong choice for environments where uninterrupted, high-quality communication is essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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