Epson C12C936791

Overview

The Epson C12C936791 is a genuine spare part designed to replace the print and scan assemblies in Epson WorkForce Enterprise AM-C4000, AM-C5000, and AM-C6000 printers. It serves to restore the original printing and scanning performance of these high-volume devices, ensuring reliable operation in demanding environments such as corporate offices, copy centers, and educational institutions. Weighing about 1 kg, this component is easy to handle and install during maintenance or repair.

Key features

• Authentic Epson replacement part that maintains factory-level print and scan quality
• Supports high-volume output environments by restoring device functionality quickly
• Compact and lightweight design simplifies installation and reduces downtime
• Packaged as a single unit for efficient inventory management and service readiness
• Backed by a one-year warranty to ensure durability and dependable performance

Key specs

• Compatibility: WorkForce Enterprise AM-C4000, AM-C5000, AM-C6000
• Function: Print and scan assembly replacement
• Weight: Approximately 1 kg
• Warranty: One year from Epson

Installation and setup

This spare part is designed for straightforward replacement of the print and scan assemblies in compatible Epson WorkForce Enterprise models. Its manageable weight and form factor allow technicians or IT staff to perform quick swaps, minimizing printer downtime and maintaining workflow continuity. Having this part on hand supports efficient maintenance schedules and rapid response to hardware issues.

Ideal uses and environments

The Epson C12C936791 fits well in settings that require consistent, high-volume printing and scanning, such as busy office environments, copy shops, and university print rooms. It is a practical choice for organizations that rely on their WorkForce Enterprise printers for daily operations and need to ensure these devices remain fully functional without extended interruptions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more