Epson ERC-38BR-120PK

Overview

The Epson ERC-38BR-120PK is a bulk pack of 120 black and red printer ribbons designed for receipt and point-of-sale printers. These ribbons use dual-color ink to print standard information in black and highlight important totals or alerts in red, ensuring clear communication in busy retail and hospitality environments. Compatible with Epson TM-U200, TM-U220, TM-U300, and IT-U375 series printers, as well as many models from Micros, Samsung, Panasonic, and Sharp, this pack simplifies inventory management for businesses using multiple printer types.

Key features

• Dual-color printing with black and red ink to differentiate key information on receipts
• Impact and thermal transfer technology that produces crisp, easy-to-read text on standard receipt paper
• Ribbon fabric engineered for long service life, reducing the frequency of replacements
• Quick and tool-free drop-in installation, allowing staff to replace ribbons swiftly during busy shifts
• Bulk pack of 120 ribbons to minimize downtime and reduce the need for frequent reordering
• Wide compatibility with multiple printer brands and models, streamlining supply management

Key specs

• Ribbon colors: black and red
• Quantity: 120 ribbons per pack
• Compatible Epson models: TM-U200, TM-U220, TM-U300, IT-U375 series
• Compatible third-party brands: Micros, Samsung, Panasonic, Sharp (various models)
• Printing technology: impact and thermal transfer

Ideal uses and environments

This ribbon pack is well suited to high-traffic retail stores, quick-service restaurants, hotel front desks, and other business environments where clear, dual-color receipts improve transaction accuracy and communication. Its large quantity and easy installation make it a practical choice for operations that require reliable, consistent printing without frequent interruptions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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