Microsoft RBH-00062

Overview

The Microsoft RBH-00062 is a 13.5 inch Surface Laptop 5 designed to deliver a balance of power, portability, and long battery life for professionals, students, and mobile users. Featuring a PixelSense touchscreen with a sharp 2256 x 1504 resolution and Dolby Vision IQ, it ensures vibrant visuals and accurate colors in various lighting conditions. Powered by a 12th Generation Intel Core i7-1265U processor and 16 GB of LPDDR5X memory, this laptop handles multitasking and demanding workloads with ease, while a 512 GB SSD provides fast storage and quick access to files.

Key features

• PixelSense touchscreen enhances interaction with precise touch control and vivid visuals supported by Dolby Vision IQ for improved color accuracy.
• 12th Gen Intel Core i7 processor combined with 16 GB LPDDR5X memory ensures smooth performance during multitasking, video calls, and content creation.
• 512 GB solid state drive offers rapid file access and ample space for work documents and media.
• Long battery life of up to 18 hours supports extended use through workdays, travel, or classes without frequent charging.
• Omnisonic speakers with Dolby Atmos provide immersive, room-filling sound for video conferences and entertainment.
• Thunderbolt 4 port enables fast data transfer and connection to high-resolution external displays using a single cable.
• Lightweight metal chassis in Sandstone finish weighs approximately 2.86 pounds, making it easy to carry in backpacks or briefcases.
• Wi-Fi 6 and Bluetooth 5.2 deliver stable and high-speed wireless connectivity for networks and accessories.

Key specs

• Processor: 12th Generation Intel Core i7-1265U
• Memory: 16 GB LPDDR5X
• Storage: 512 GB solid state drive
• Display: 13.5-inch PixelSense touchscreen, 2256 x 1504 resolution
• Battery life: Up to 18 hours
• Weight: Approximately 2.86 pounds
• Wireless: Wi-Fi 6, Bluetooth 5.2
• Ports: Thunderbolt 4

Connectivity and compatibility

This laptop supports modern connectivity standards to keep you connected and productive. The Thunderbolt 4 port allows for high-speed data transfers and supports external monitors with high resolutions, reducing cable clutter. Wi-Fi 6 ensures fast and reliable internet access, while Bluetooth 5.2 connects seamlessly to wireless peripherals such as headsets and keyboards.

• Thunderbolt 4 port for data and display output
• Wi-Fi 6 for faster and more stable wireless networking
• Bluetooth 5.2 for connecting accessories with low latency and improved range

Ideal uses and environments

This Surface Laptop 5 fits well in environments where mobility and performance are both priorities. It is suitable for business professionals who need to run multiple applications and attend video meetings, students managing coursework and multimedia projects, and anyone who values a lightweight device with a long-lasting battery. Its high-resolution touchscreen and quality speakers also make it a good choice for creative tasks and media consumption on the go.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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