Brother RDM01U5

Overview

The Brother RDM01U5 is a 4-inch white direct thermal receipt paper roll designed to deliver clear text, barcodes, and simple graphics without the need for ink or ribbons. Each roll provides 123.4 feet of media, making it suitable for continuous printing tasks. This paper is optimized for use with Brother RuggedJet 4 series mobile printers, ensuring smooth operation and minimal jams thanks to its precise dimensions and ribbon-free technology.

Key features

• Direct thermal printing technology that produces sharp images without ink or ribbons, reducing maintenance and supply costs
• Long roll length of 123.4 feet to support extended printing sessions and reduce roll changes
• Case of 36 rolls to help maintain a steady supply and minimize downtime in busy retail, field service, or warehouse environments
• Archival quality that keeps printed receipts readable for up to seven years under normal office storage conditions
• Paper formulation designed for everyday durability, standing up to handling, folding, and brief outdoor exposure
• Roll dimensions precisely matched to Brother RuggedJet 4 printers for quick loading and reliable feeding

Key specs

• Paper width: 4 inches
• Roll length: 123.4 feet
• Outer diameter: 2.28 inches
• Core diameter: 0.5 inches
• Paper color: white, non-coated
• Printing technology: direct thermal
• Case quantity: 36 rolls
• Approximate case weight: 17.8 pounds

Connectivity and compatibility

This receipt paper is specifically designed for Brother RuggedJet 4 series mobile printers, ensuring compatibility with their sensors and ribbon-free printing mechanism. Its dimensions and material properties are optimized to work seamlessly with these devices, providing consistent print quality and reducing the risk of jams or misfeeds.

Ideal uses and environments

This paper is well suited to retail point-of-sale stations, mobile field service printing, event ticketing, and small warehouse labeling. Its durability supports receipts that need to be handled, folded, or briefly exposed to outdoor conditions, making it a practical choice for businesses that require reliable, long-lasting printed records without the complexity of ink or ribbon replacements.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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