Microsoft ADU-00001

Overview

The Microsoft ADU-00001 is a 102-watt power supply designed specifically for Surface Book, Surface Pro 3, and Surface Pro 4 devices. It provides reliable and consistent power delivery to support demanding tasks such as editing large design files, running multiple applications simultaneously, or streaming high-resolution video. Its compact black design makes it easy to carry and use in various environments, from coffee shops to offices.

Key features

• Delivers 102 watts of power to maintain steady performance during heavy workloads
• Includes a 4-pin USB Type A connector and a power DC jack for charging both your Surface device and an additional accessory simultaneously
• Built-in short circuit protection ensures the safety of your devices while charging
• Comes with two USB cables to accommodate different charging setups at home, work, or on the go
• Compact and discreet black design fits easily into backpacks, laptop sleeves, or desk drawers without adding bulk

Key specs

• Output power: 102 watts
• Compatible devices: Surface Book, Surface Pro 3, Surface Pro 4
• Connectors: 4-pin USB Type A, power DC jack
• Safety features: short circuit protection
• Included accessories: two USB cables
• Color: black

Connectivity and compatibility

This power supply supports charging for Microsoft Surface Book, Surface Pro 3, and Surface Pro 4 models, ensuring full compatibility with these devices. The inclusion of both a 4-pin USB Type A connector and a power DC jack allows you to power your Surface device and an additional USB-powered accessory at the same time, which is especially useful in environments with limited power outlets.

Ideal uses and environments

The Microsoft ADU-00001 power supply is well suited for creative professionals who need reliable power while working on site, students moving between classes, and remote workers who require a dependable charger for travel. Its compact size and dual charging options make it a practical choice for use in coffee shops, airports, shared workspaces, or any location where space and power access are limited.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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