MSI DS502

Overview

The MSI DS502 is a wired USB gaming headset designed to deliver immersive audio experiences for gamers who want straightforward setup and precise sound positioning. Equipped with 40 mm dynamic drivers and enhanced by Cmedia Xear software, it provides virtual 7.1 surround sound that helps you detect direction, distance, and subtle in-game audio cues. The headset also features a built-in vibration function that adds tactile feedback to low-frequency sounds, making explosions and engine noises feel more realistic during gameplay.

Key features

• Virtual 7.1 surround sound powered by Cmedia Xear software for accurate spatial awareness in games
• 40 mm dynamic drivers combined with vibration feedback to enhance immersion through tactile sensations
• Omnidirectional microphone with noise reduction technology to ensure clear communication with teammates
• USB-A connection with an in-line controller for easy access to volume, microphone mute, and vibration settings without interrupting gameplay
• Customizable audio profiles including adjustable sound fields, environmental effects, and a 10-band equalizer to tailor sound to your preferences
• Closed-back ear cups with soft padding that provide sound isolation and comfort during extended gaming sessions
• Self-adjusting headband that distributes weight evenly for a comfortable fit across different head sizes

Key specs

• Driver size: 40 mm dynamic drivers
• Sound: Virtual 7.1 surround sound via Cmedia Xear software
• Microphone: Omnidirectional with noise reduction
• Connection: USB-A wired
• Controls: In-line volume, mic mute, and vibration switches
• Vibration feedback: Built-in for low-frequency effects
• Ear cup design: Closed-back with soft padding
• Headband: Self-adjusting for weight distribution

Connectivity and compatibility

The headset connects via USB-A, making it compatible with most Windows PCs without requiring additional drivers. This plug-and-play design ensures you can jump into your games quickly without complicated setup. The in-line controller allows you to adjust audio and microphone settings on the fly, which is especially useful during intense gaming moments.

Comfort and usability

Designed for long gaming sessions, the DS502 features closed-back ear cups with soft padding that help block out external noise while keeping your ears comfortable. The self-adjusting headband adapts to different head shapes, reducing pressure points and allowing you to focus on your gameplay without distraction. The tactile vibration feedback adds a new dimension to your audio experience, making action scenes more engaging and immersive.

Who this headset is for

The MSI DS502 is a strong choice for gamers who want clear positional audio and customizable sound settings without the hassle of complex setups. It suits competitive players who rely on precise audio cues as well as casual gamers who enjoy immersive sound and comfortable wear during extended play. Its USB connection and easy controls also make it a practical option for those who use voice chat platforms like Discord or want a versatile headset for gaming and multimedia use.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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