Microsoft EP2-20247

Overview

The Microsoft EP2-20247 is a Surface Pro Copilot+ tablet PC designed to combine the power of a business-class laptop with the portability of a handheld device. It features an Intel Core Ultra 7 266V processor paired with a dedicated AI Boost NPU capable of 48 TOPS, enabling fast and efficient handling of tasks like real-time transcription and photo enhancement. The 13-inch OLED PixelSense Flow display offers a sharp 2880 × 1920 resolution and a smooth 120 Hz refresh rate, making it ideal for both productivity and media consumption.

Equipped with 16 GB of LPDDR5x memory and a 512 GB SSD, this tablet handles demanding applications and multitasking with ease. Its Intel Arc Graphics support video playback and light content creation, while dual USB-C ports provide versatile connectivity options. Wireless features include Wi-Fi 7, Bluetooth 5.4, and NFC, ensuring seamless connections in various environments.

Key features

• AI Boost NPU delivering up to 48 TOPS for enhanced on-device AI tasks and responsiveness
• OLED PixelSense Flow display with HDR support for vibrant colors and deep blacks
• High refresh rate of up to 120 Hz for smooth scrolling and natural inking experience
• Dual USB-C ports supporting USB4, DisplayPort 2.1, and 60 W power delivery for flexible device connections
• Advanced wireless connectivity with Wi-Fi 7, Bluetooth 5.4, and NFC for quick pairing and secure access
• Front 1440p camera with Windows Studio Effects for well-lit video calls and a 10 MP rear camera capable of 4K video recording
• Robust security features including facial recognition login, TPM 2.0 chip, and Microsoft Pluton for data protection

Key specs

• Processor: Intel Core Ultra 7 266V with AI Boost NPU (48 TOPS)
• Memory: 16 GB LPDDR5x
• Storage: 512 GB SSD
• Display: 13-inch OLED PixelSense Flow, 2880 × 1920 resolution, 120 Hz refresh rate, HDR support
• Graphics: Intel Arc Graphics
• Ports: Two USB-C ports with USB4, DisplayPort 2.1, 60 W power delivery
• Wireless: Wi-Fi 7, Bluetooth 5.4, NFC
• Cameras: 1440p front camera, 10 MP rear camera with 4K video recording
• Security: Facial recognition, TPM 2.0 chip, Microsoft Pluton

Connectivity and compatibility

This tablet offers versatile connectivity options to support a wide range of peripherals and external displays. The two USB-C ports enable connection to 4K monitors, fast external storage, and docking stations with a single cable, simplifying your workspace. Wireless standards like Wi-Fi 7 and Bluetooth 5.4 ensure fast and stable connections for internet access and accessories, while NFC allows for quick device pairing and secure badge access.

Performance and reliability

Powered by the Intel Core Ultra 7 266V processor and enhanced by a dedicated AI Boost NPU, this Surface Pro handles multitasking and AI-driven applications smoothly. The 16 GB of LPDDR5x memory supports rapid data access, while the 512 GB SSD provides ample storage with fast read/write speeds. Intel Arc Graphics deliver reliable video playback and support light content creation, making this tablet a dependable choice for professionals on the move.

Ideal uses and environments

This Surface Pro configuration is well suited to consultants who frequently travel between client sites, educators needing a lightweight and powerful teaching tool, and hybrid workers requiring a single device for video conferencing, note-taking, and content review. Its combination of portability, performance, and security features makes it a strong option for professionals who demand flexibility without compromising on capability.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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