BenQ ZA11-B

Overview

The BenQ ZA11-B is a large gaming mouse designed for players who demand precision and comfort during intense gaming sessions. It features a symmetrical, high-profile shape that supports both palm and claw grips, ensuring your hand stays comfortable and agile. Equipped with a 3360 optical sensor and four DPI settings ranging from 400 to 3200, this mouse delivers accurate tracking without acceleration or smoothing, making it suitable for a variety of game styles and speeds.

Key features

• Symmetrical design with a high profile that supports both palm and claw grip styles for versatile comfort.
• 3360 optical sensor provides precise tracking with no acceleration or smoothing for consistent performance.
• Four preset DPI options (400, 800, 1600, 3200) allow you to adjust cursor speed to match your gameplay needs.
• Adjustable polling rates of 125, 500, and 1000 Hz enable fine-tuning of responsiveness without software.
• Raised cable attachment reduces drag by keeping the cord lifted off the mouse pad during fast movements.
• Concave sides and a smooth matte coating offer a secure grip that stays comfortable through long gaming sessions.
• Plug-and-play USB Type-A connection ensures quick setup and compatibility across Windows, Mac, and Linux systems.

Key specs

• Sensor: 3360 optical sensor
• DPI settings: 400, 800, 1600, 3200
• Polling rate: 125, 500, 1000 Hz
• Connection: USB Type-A
• Shape: Symmetrical, high profile
• Compatibility: Windows, Mac, Linux

Connectivity and compatibility

The ZA11-B connects via a standard USB Type-A port, making it easy to use with a wide range of computers without the need for additional drivers or software. This plug-and-play design ensures that you can switch between Windows, Mac, and Linux systems seamlessly, whether you are gaming at home, competing at a LAN event, or working in different office environments.

Performance and reliability

With its 3360 optical sensor, the mouse tracks movements accurately and consistently, which is critical for competitive gaming. The ability to switch DPI and polling rates on the fly allows you to adapt quickly to different game genres or play styles. The raised cable attachment minimizes drag, helping maintain smooth and uninterrupted control during rapid swipes. Durable materials and a matte finish ensure the mouse remains comfortable and reliable even during extended use.

Ideal uses and environments

This gaming mouse is well suited to players who prefer a larger mouse with a shape that supports both palm and claw grips. It fits well in setups where quick, precise movements are essential, such as first-person shooters, real-time strategy games, and competitive esports. Its driver-free design and broad compatibility make it a strong choice for gamers who travel frequently or use multiple operating systems.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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