QNAP SP-X20-TRAY

Overview

The QNAP SP-X20-TRAY is an HDD tray designed to securely hold either 2.5-inch or 3.5-inch hard drives within select QNAP NAS models, including the TS-120, TS-220, TS-251, and TS-451. Crafted from durable white plastic, this tray provides a clean and consistent look that matches the NAS chassis. It simplifies drive installation and replacement with a tool-free slide-in design, making it a practical solution for expanding or maintaining storage in home offices or small business environments.

Key features

• Compatible with multiple QNAP NAS models, ensuring seamless integration with TS-120, TS-220, TS-251, and TS-451 devices
• Supports both 2.5-inch and 3.5-inch hard drives, offering flexibility for different storage needs
• Includes six black screws for 2.5-inch drives and eight silver screws for 3.5-inch drives, providing all necessary hardware for installation
• Durable white plastic construction that matches the NAS chassis for a uniform appearance
• Tool-free slide-in design allows quick and easy drive installation or replacement without extra brackets or tools
• Quick-release mechanism enables fast swapping of drives, minimizing downtime during upgrades or replacements

Key specs

• Compatible NAS models: QNAP TS-120, TS-220, TS-251, TS-451
• Drive support: 2.5-inch and 3.5-inch HDDs
• Material: White plastic
• Screws included: 6 black flat-head screws for 2.5-inch drives, 8 silver flat-head screws for 3.5-inch drives

Installation and setup

The tray’s design follows the quick-release mechanism used in the original NAS units, allowing drives to slide in and lock securely without the need for additional tools or brackets. This makes installation straightforward and efficient, whether you are adding new storage or replacing an existing drive. The included screws ensure a stable fit for both 2.5-inch and 3.5-inch drives, so you can complete the setup with confidence.

Ideal uses and environments

This HDD tray is well suited for users who need to expand or maintain storage in QNAP NAS systems, particularly in home office or small business settings where uptime and reliability are important. It supports quick drive swaps during routine upgrades or in response to drive failures, helping to keep data accessible and systems running smoothly. Its clean white finish also helps maintain a tidy and professional appearance in any workspace.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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