Black Box WP831

Overview

The Black Box WP831 is a stainless steel female-to-female HDMI wallplate designed to provide a clean and professional finish for audiovisual installations. It serves as a durable feed-through coupler that allows standard HDMI patch cables to connect on both sides of a wall without requiring special tools or soldering. This wallplate is built to withstand the wear and tear common in high-traffic environments such as conference rooms and classrooms.

Key features

• Constructed from 20-gauge stainless steel to resist scratches and impacts, ensuring long-lasting durability in busy spaces
• Female-to-female HDMI feed-through design enables quick and tool-free cable connections on both sides of the wall
• Laser-engraved HDMI label offers clear port identification, making it easy for users and technicians to locate the connection even in low-light conditions
• Fits standard single-gang wall boxes for straightforward installation without the need for specialized hardware
• Sturdy metal faceplate keeps the coupler securely seated, reducing the risk of loose or damaged ports over time

Key specs

• Material: 20-gauge stainless steel
• Connector type: Female-to-female HDMI feed-through coupler
• Mounting: Standard single-gang wall box compatible
• Labeling: Laser-engraved HDMI port identification

Installation and setup

Installing the WP831 is straightforward and requires no special tools. Simply mount the wallplate to a standard single-gang box, connect an HDMI cable on the room side, and attach another cable behind the wall to your display, switcher, or receiver. This setup keeps cables organized and hidden while maintaining a professional appearance.

Ideal uses and environments

This wallplate is well suited to environments where durability and ease of use are essential. It works well in conference rooms, classrooms, offices, and other shared spaces where frequent connections and disconnections occur. Facilities managers and installers will appreciate its low-maintenance design and reliable performance in public or high-traffic areas.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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