Dell WH3024-DWW

Overview

The Dell WH3024-DWW is a USB-C wired headset designed for professionals who spend long hours on calls and online meetings. It features 28 mm drivers that deliver balanced stereo sound, ensuring clear audio for both voice and media. The headset combines AI-based noise cancellation to filter out background distractions with a comfortable, adjustable design that supports extended wear throughout the workday.

Key features

• AI-based noise cancellation reduces ambient sounds like chatter, keyboard clicks, and office hum to maintain clear voice pickup.
• Boom microphone rotates 260 degrees and flips up when not in use, allowing flexible positioning and quick muting.
• Leatherette-covered memory foam ear cushions create a gentle seal that minimizes pressure for lasting comfort during extended use.
• Lightweight, adjustable headband adapts to different head shapes for a secure and comfortable fit all day long.
• In-line remote control on the 6.6-foot cable provides instant access to volume adjustment, mute, and call management without needing to use on-screen controls.
• Certified for Microsoft Teams and Zoom, ensuring seamless integration and reliable performance in popular collaboration platforms.
• USB-C connection supports modern laptops, tablets, and phones, while the included USB-A adapter extends compatibility to older devices.
• Generous cable length allows freedom of movement at your desk without feeling tethered.

Key specs

• Driver size: 28 mm
• Connection type: USB-C wired with USB-A adapter included
• Cable length: 6.6 feet (2 meters)
• Microphone: Boom mic with 260-degree rotation and flip-to-mute functionality
• Compatibility: Certified for Microsoft Teams and Zoom

Connectivity and compatibility

The headset connects directly via USB-C, making it a straightforward choice for modern laptops, tablets, and smartphones that support this interface. For devices without USB-C ports, the included USB-A adapter ensures you can still use the headset without additional accessories. This broad compatibility makes it a versatile option for various work environments and device setups.

Comfort and usability

Designed with long work sessions in mind, the headset’s lightweight headband and memory foam ear cushions wrapped in leatherette provide a comfortable fit that reduces fatigue. The boom microphone’s flexible positioning and flip-up mute feature add convenience, while the in-line remote puts essential controls within easy reach, helping you stay focused without interruptions.

Who this headset is for

This model suits professionals who rely on clear communication during frequent video calls or virtual meetings, especially in noisy or shared spaces. It works well for office workers, remote employees, educators, and anyone needing a reliable headset that balances sound quality, comfort, and easy device compatibility.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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