ViewSonic NMP599-W-2

Overview

The ViewSonic NMP599-W-2 is a UHD 4K network media player designed to deliver high-quality digital signage content with sharp and vibrant 4K UHD video playback through HDMI 2.0. Powered by a Rockchip RK3566 quad-core processor running at 1.8 GHz and running Android 12, it offers a smooth and responsive experience for managing retail signage, corporate communications, or public information displays. With 2GB of DDR4 RAM and 16GB of internal storage expandable via microSD, this player supports flexible media management and reliable performance in various commercial environments.

Key features

• Supports 4K UHD video playback for clear and detailed digital signage presentations
• Runs on Android 12 with HTML5 support, enabling versatile content formats and apps
• Equipped with a quad-core processor to handle smooth video decoding and multitasking
• Offers dual-band Wi-Fi and wired Ethernet connectivity for flexible network setups
• Power over Ethernet (PoE) reduces cable clutter by delivering power and data over a single cable
• Includes the ViewSonic Embedded Signage Platform (VESP) for easy content creation and scheduling without external servers
• Features multi-zone screen layouts and graphical tickers to enhance visual communication
• Auto-reboot and clock backup ensure continuous operation after power interruptions

Key specs

• Processor: Rockchip RK3566 quad-core 1.8 GHz
• Memory: 2GB DDR4 RAM
• Storage: 16GB eMMC, expandable via microSD card
• Video output: HDMI 2.0 supporting 4K UHD resolution
• Operating system: Android 12
• Network: Dual-band Wi-Fi and RJ45 Ethernet with Power over Ethernet (PoE) support

Connectivity and compatibility

This media player offers versatile connectivity options to fit different network environments. It supports both wired Ethernet and dual-band Wi-Fi, allowing placement flexibility in venues without compromising network stability. The inclusion of Power over Ethernet simplifies installation by combining power and data transmission into a single cable, which is especially useful in commercial settings where neat cabling is important.

• HDMI 2.0 output for high-resolution video connection to displays
• RJ45 Ethernet port with PoE support for streamlined power and data delivery
• Dual-band Wi-Fi for wireless network access in 2.4 GHz and 5 GHz bands
• MicroSD slot for expanding local storage capacity

Performance and reliability

The NMP599-W-2 is built to maintain consistent operation in demanding commercial environments. Its quad-core processor and 2GB of RAM provide enough power to handle complex signage content smoothly. The device’s auto-reboot feature and clock backup protect against downtime caused by power interruptions, ensuring your digital signage remains active and accurate without manual intervention.

Ideal uses and environments

This network media player fits well in retail stores, corporate offices, public venues, and any location requiring dependable digital signage with high-resolution content. Its combination of powerful hardware, flexible connectivity, and user-friendly content management makes it a strong choice for businesses aiming to enhance their visual communications with minimal setup complexity.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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