Cisco CS-DESKPRO-K9

Overview

The Cisco CS-DESKPRO-K9 is an all-in-one video conferencing device designed to turn any desk into a fully equipped collaboration hub. Featuring a 4K touch display, it delivers sharp and clear visuals while integrating AI-powered tools that enhance meeting efficiency. This device connects to your laptop via a single USB-C cable, allowing the display to serve as your primary monitor while managing video, audio, and collaboration functions seamlessly.

Key features

• 4K touch screen that functions both as a high-resolution monitor and an interactive collaboration surface
• AI-powered collaboration tools including Webex Assistant for voice commands, enabling hands-free control during meetings
• Facial recognition technology that automatically identifies participants and arranges personalized video layouts
• Single USB-C cable connectivity simplifies setup by combining video, audio, and data transmission in one connection
• Built-in digital whiteboard that allows real-time sketching, annotation, and idea sharing to boost creativity and engagement
• Integrated camera, microphone, and speakers designed specifically to deliver natural and clear communication without extra equipment

Key specs

• Display: 4K touch screen
• Connectivity: USB-C single cable for laptop integration
• Audio: Built-in microphone and speakers
• Camera: Integrated high-quality video camera
• AI features: Webex Assistant voice control and facial recognition

Connectivity and compatibility

The device connects effortlessly to your laptop using a single USB-C cable, which carries video, audio, and data signals. This streamlined connection reduces cable clutter and makes it easy to switch between workstations or hot-desking environments. It supports any conferencing platform you prefer, making it flexible for various software ecosystems.

Ideal uses and environments

The Desk Pro fits well in executive offices, home workstations, and shared hot-desking areas where seamless video collaboration is essential. It is a strong choice for professionals who need to conduct frequent video meetings, presentations, or brainstorming sessions with remote teams. Its AI features and integrated hardware help maintain focus on the conversation and improve productivity across different work settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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