Axis 5502-321

Overview

The Axis 5502-321 is a pendant kit designed to securely mount Axis P33-VE series dome cameras on ceilings. It features a 1.5" NPT/NPS threaded bracket that fits standard threaded pipes, making installation straightforward and flexible. The kit includes a weather shield that protects the camera from rain, dust, and other outdoor elements, ensuring reliable performance in both indoor and outdoor environments. Its compact design keeps the installation neat and discreet, blending seamlessly into various settings.

Key features

• Threaded bracket compatible with standard 1.5" NPT/NPS pipes for easy and secure mounting
• Weather shield included to protect the camera from harsh outdoor conditions such as rain and dust
• Compact and unobtrusive design that maintains a clean and professional appearance
• Durable construction suitable for both indoor and outdoor surveillance setups
• Designed specifically for Axis P33-VE series dome cameras to ensure perfect fit and stability

Key specs

• Compatibility: Axis P33-VE series dome cameras
• Mounting type: Pendant kit with 1.5" NPT/NPS threaded bracket
• Weather protection: Included weather shield for outdoor use
• Material: Durable construction for long-lasting performance
• Installation: Ceiling mount

Installation and setup

The pendant kit simplifies the mounting process by using a standard threaded bracket that fits most surveillance pipe mounts. This allows for quick positioning and secure attachment of the camera without the need for additional adapters or complex tools. The included weather shield adds an extra layer of protection, making it suitable for exposed outdoor locations as well as indoor ceilings.

Ideal uses and environments

This pendant kit is well suited for commercial buildings, warehouses, parking lots, and other areas where ceiling-mounted surveillance is required. Security professionals and installers will appreciate the ease of installation and the reliable protection it offers against environmental factors. Its discreet design helps maintain a professional look in both indoor and outdoor settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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