C2G 98156

Overview

The C2G 98156 is a replacement Multiport Controller Interface Adapter designed to work seamlessly with the TruLink A/V Controller. It serves as a centralized connection hub, allowing you to maintain control over multiple devices such as displays and projectors through RS-232 serial communication. This adapter simplifies system maintenance by providing essential ports and triggers in a compact form factor that fits neatly behind racks or under lecterns.

Key features

• RJ45 port for direct connection to the TruLink controller, ensuring reliable communication.
• Two DB9 serial ports that support RS-232 commands for controlling displays, projectors, and other compatible devices.
• 3.5 mm jack input for infrared emitters or receivers, enabling remote control integration.
• Screw terminal for two-position power connection, simplifying power management within your setup.
• Three-position 12 V trigger to automate actions like raising screens, powering amplifiers, or switching relays at precise moments.
• Built-in toggle switch to select between modem and null-modem pinouts, eliminating the need for additional adapters when system configurations change.

Key specs

• Connection type: RJ45 for controller interface
• Serial ports: Two DB9 connectors supporting RS-232 communication
• Infrared input: 3.5 mm jack for IR emitter or receiver
• Power input: Screw terminal for two-position power
• Trigger output: Three-position 12 V trigger
• Pinout selection: Toggle switch for modem and null-modem modes

Installation and setup

Installation is straightforward, requiring only that you connect existing cables to the clearly labeled ports and secure the power connection via the screw terminal. The adapter’s compact size allows it to slide easily back into place behind a rack face or under a lectern, preserving valuable space while restoring full control functionality. This makes it an efficient solution for quick replacements or spares in critical environments.

Ideal uses and environments

This adapter is well suited for integrators, facility managers, and IT professionals who maintain classrooms, conference rooms, or digital signage systems. It helps minimize downtime by providing a ready-to-install replacement that keeps all devices connected to the TruLink controller functioning without the need for extensive rewiring. Its design supports environments where reliable, centralized control of multiple A/V devices is essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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