Microsoft ZEN-00001

Overview

The Microsoft ZEN-00001 is a 13-inch tablet PC designed to deliver the power and versatility of a full laptop in a highly portable form factor. Equipped with a Qualcomm Snapdragon X Elite processor featuring 12 cores and an integrated Hexagon neural processing unit capable of 45 trillion operations per second, it handles demanding tasks and AI workloads efficiently. The vibrant OLED PixelSense Flow display offers a 2880 × 1920 resolution at up to 120 Hz, providing sharp visuals and smooth motion for creative work and media consumption.

Key features

• Qualcomm Snapdragon X Elite processor with 12 cores ensures fast and efficient performance for multitasking and complex applications
• Integrated Hexagon NPU accelerates AI-driven tasks, enabling quick processing of on-device machine learning workloads
• 13-inch OLED touchscreen with high resolution and 120 Hz refresh rate delivers deep blacks, accurate colors, and fluid visuals for photo editing and video playback
• 16GB LPDDR5x memory supports smooth operation of multiple apps and large files without slowdowns
• 512GB SSD provides ample storage for project files, media libraries, and software, reducing the need for external drives
• Modern connectivity options including Wi-Fi 7, Bluetooth 5.4, and 5G mobile broadband keep you connected in various environments
• Two USB-C ports with USB4 support allow connection to high-resolution monitors and fast external storage devices
• Surface Connector enables convenient charging and docking, expanding usability in desktop setups
• Compatible with Surface keyboard and Slim Pen accessories (sold separately) to enhance productivity and creativity

Key specs

• Processor: Qualcomm Snapdragon X Elite with 12 cores
• Neural processing unit: Hexagon NPU capable of 45 trillion operations per second
• Display: 13-inch OLED PixelSense Flow touchscreen, 2880 × 1920 resolution, 120 Hz refresh rate
• Memory: 16GB LPDDR5x
• Storage: 512GB solid state drive
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Mobile broadband: 5G via Nano-SIM slot
• Ports: Two USB-C with USB4 support, Surface Connector
• Durability: Corning Gorilla Glass 5 on display

Connectivity and compatibility

This tablet offers a comprehensive set of connectivity options to fit into modern workflows. Wi-Fi 7 and Bluetooth 5.4 provide fast and reliable wireless connections for peripherals and networks. The inclusion of a Nano-SIM slot for 5G mobile broadband ensures you can stay online even when away from Wi-Fi. Dual USB-C ports supporting USB4 enable high-speed data transfer and connection to external displays, while the Surface Connector supports charging and docking solutions. Compatibility with Surface keyboard and Slim Pen accessories allows you to tailor the device to your preferred input methods.

Ideal uses and environments

The Surface Pro Copilot+ is well suited for professionals and creatives who need desktop-class performance in a portable device. Consultants can easily review and annotate reports during travel, students benefit from the touchscreen for marking up lecture materials, and content creators can edit photos and videos on location without waiting for lengthy renders. Its combination of powerful processing, high-quality display, and versatile connectivity makes it a strong choice for remote work, field assignments, and creative projects that demand both mobility and capability.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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