Microsoft KYM-00001

Overview

The Microsoft KYM-00001 is a business laptop designed to combine portability with reliable performance. Featuring a 12.4-inch PixelSense touchscreen with a resolution of 1536 x 1024, it delivers clear visuals for editing documents, reviewing presentations, and video conferencing. Powered by an Intel Core i5-1135G7 processor and 16 GB of LPDDR4X memory, this laptop handles multitasking smoothly while the 256 GB SSD ensures fast startup and quick access to files. Weighing approximately 2.48 pounds and offering up to 13.5 hours of battery life, it supports long work sessions on the go without frequent charging.

Key features

• PixelSense touchscreen that provides bright colors and sharp text for precise interaction and comfortable viewing.
• Intel Core i5 processor capable of reaching speeds up to 4.2 GHz, supporting efficient handling of business applications and multitasking.
• 16 GB of LPDDR4X memory to keep multiple apps and browser tabs running smoothly without slowdowns.
• 256 GB solid state drive that enables quick boot times and reliable storage for important files and software.
• Lightweight design at about 2.48 pounds, making it easy to carry between meetings, client sites, or travel destinations.
• Battery life lasting up to 13.5 hours, allowing extended use during flights, remote work, or long days without access to power outlets.
• Windows 11 Pro operating system with built-in security features to protect sensitive business data and support productivity.
• Multiple connectivity options including USB-C, USB-A, Surface Connect port, and headphone jack for versatile device and accessory connections.
• Dolby Audio Premium speakers and dual microphones that enhance sound clarity for video calls and multimedia playback.
• HD camera with Windows Hello facial recognition for fast, secure sign-in and improved privacy.

Key specs

• Processor: Intel Core i5-1135G7, up to 4.2 GHz
• Memory: 16 GB LPDDR4X
• Storage: 256 GB SSD
• Display: 12.4-inch PixelSense touchscreen, 1536 x 1024 resolution
• Weight: approximately 2.48 pounds
• Battery life: up to 13.5 hours
• Operating system: Windows 11 Pro
• Ports: USB-C, USB-A, Surface Connect, headphone jack
• Camera: HD with Windows Hello facial recognition

Connectivity and compatibility

This laptop offers a range of ports to connect your essential devices and accessories. The USB-C port supports modern peripherals and displays, while the USB-A port allows connection to legacy devices. The Surface Connect port provides a dedicated charging and docking option, and the headphone jack supports audio input and output for calls and media. These options make it easy to integrate the laptop into various work environments and setups.

Performance and reliability

Equipped with a quad-core Intel Core i5 processor and ample memory, this laptop handles demanding business tasks such as spreadsheet calculations, web browsing, and collaboration software without lag. The solid state drive not only speeds up boot times but also improves overall system responsiveness. Its durable build and long battery life ensure it can keep up with the demands of mobile professionals and students alike.

Ideal uses and environments

This model suits professionals who need a lightweight and responsive laptop for frequent travel or remote work. Consultants moving between client sites, students balancing coursework and internships, and remote workers who prefer a compact device will find it well matched to their needs. Its combination of portability, performance, and security features supports productivity in a variety of settings, from coffee shops to office spaces.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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