Microsoft ZDV-00001

Overview

The Microsoft ZDV-00001 is a Surface Pro 10 13-inch multi-touch tablet PC designed to deliver laptop-grade performance in a highly portable form factor. Powered by a 1.4 GHz Intel Core Ultra 7 165U processor with twelve cores and equipped with 16 GB of LPDDR5x memory, it handles demanding tasks like large spreadsheets, image editing, and video conferencing smoothly. The 13-inch PixelSense Flow display offers a sharp 2880 × 1920 resolution and a 120 Hz refresh rate, making interactions fluid and visuals crisp.

Key features

• Touch and pen input support on a high-resolution PixelSense Flow display enhances creativity and productivity.
• Built-in kickstand adjusts up to 165 degrees, allowing comfortable typing, sketching, or collaborative work angles.
• Two Thunderbolt 4 USB-C ports provide versatile connectivity for charging, external monitors, and fast data transfer with a single cable.
• Wi-Fi 6E and Bluetooth 5.3 ensure stable wireless connections and quick pairing with peripherals in busy environments.
• Removable 256 GB PCIe 4.0 SSD offers fast storage with the flexibility to swap drives for secure data management.
• Front 1080p and rear 10.5 MP cameras support clear video calls and high-quality 4K video recording for hybrid work scenarios.
• Advanced security features include hardware TPM, Windows Hello facial recognition, and optional NFC badge sign-in for seamless protection.
• Long battery life of up to 19 hours supports all-day use across meetings, classrooms, and client visits without frequent charging.
• Pre-installed Windows 11 Pro provides enterprise-level tools like BitLocker encryption and Remote Desktop for business users.

Key specs

• Processor: Intel Core Ultra 7 165U, 1.4 GHz base, twelve cores
• Memory: 16 GB LPDDR5x
• Storage: 256 GB PCIe 4.0 removable SSD
• Display: 13-inch PixelSense Flow touchscreen, 2880 × 1920 resolution, 120 Hz refresh rate
• Ports: Dual Thunderbolt 4 USB-C
• Wireless: Wi-Fi 6E, Bluetooth 5.3
• Cameras: 10.5 MP rear with 4K video, 1080p front
• Battery life: Up to 19 hours
• Operating system: Windows 11 Pro

Connectivity and compatibility

This Surface Pro 10 supports modern connectivity standards to keep you connected and productive. The two Thunderbolt 4 USB-C ports allow you to connect power adapters, external displays, and high-speed storage devices with a single cable, reducing clutter and simplifying your workspace. Wi-Fi 6E ensures fast and reliable wireless internet access even in crowded networks, while Bluetooth 5.3 enables quick pairing with accessories like headsets and keyboards. These features make it easy to integrate the tablet into a variety of professional and creative setups.

Performance and reliability

The combination of the Intel Core Ultra 7 165U processor and 16 GB of LPDDR5x memory delivers smooth multitasking and responsiveness for demanding applications. Whether you are editing large files, running multiple apps, or participating in video conferences, this device maintains consistent performance without lag. The removable PCIe 4.0 SSD not only provides fast storage speeds but also allows for secure data handling by swapping drives when needed. Its robust security features, including hardware TPM and Windows Hello, protect sensitive information without compromising speed.

Ideal uses and environments

This Surface Pro 10 fits well in professional environments where mobility and power are essential. It suits consultants who need a lightweight device for travel, designers who benefit from pen input and a high-resolution display, and IT administrators managing secure fleets. Its long battery life and versatile connectivity make it a strong choice for users moving between conference rooms, classrooms, or client sites. The tablet’s flexibility supports both focused individual work and collaborative sessions, adapting to various workflows and settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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