Microsoft ZJW-00001

Overview

The Microsoft ZJW-00001 is a 13.5-inch multi-touch business laptop designed to deliver a balance of performance, portability, and intuitive interaction. Featuring a PixelSense touchscreen with a sharp 2256 x 1504 resolution and a 3:2 aspect ratio, it offers more vertical workspace ideal for handling documents, coding, and spreadsheets. Powered by a sixteen-core Intel Core Ultra 7 165H processor, paired with 16GB of RAM and a 512GB SSD, this laptop handles demanding multitasking and fast file access with ease.

Connectivity options include Wi-Fi 6E and Bluetooth 5.3 for reliable wireless performance, along with two Thunderbolt 4 ports that support high-speed data transfer and dual 4K external displays. Windows 11 Pro comes preinstalled, providing a secure environment enhanced by AI tools like Microsoft Copilot. The device’s lightweight yet sturdy chassis and long battery life make it well suited for professionals on the move.

Key features

• PixelSense touchscreen that supports multi-touch gestures for natural navigation and precise inking
• High-performance sixteen-core Intel Core Ultra 7 165H processor to smoothly run complex applications and multitask
• Fast and responsive 16GB RAM combined with a 512GB SSD for quick boot times and efficient file handling
• Wi-Fi 6E and Bluetooth 5.3 ensure stable and fast wireless connections in busy office environments
• Two Thunderbolt 4 ports enable rapid data transfer and support for dual 4K external monitors, expanding your workspace
• Windows 11 Pro with built-in AI features like Microsoft Copilot to enhance productivity and simplify tasks
• Dolby Atmos speakers and dual Studio Mics deliver clear audio and accurate voice capture for calls and presentations
• Lightweight chassis at just 3.06 pounds, designed for easy portability without sacrificing durability
• Battery life rated up to 18.5 hours to support long workdays and travel without frequent charging

Key specs

• Display: 13.5-inch PixelSense touchscreen, 2256 x 1504 resolution, 3:2 aspect ratio
• Processor: Intel Core Ultra 7 165H, sixteen cores
• Memory: 16 GB RAM
• Storage: 512 GB solid-state drive
• Wireless: Wi-Fi 6E, Bluetooth 5.3
• Ports: Two Thunderbolt 4
• Operating system: Windows 11 Pro
• Weight: 3.06 pounds
• Battery life: Up to 18.5 hours

Connectivity and compatibility

This laptop supports modern connectivity standards to keep you connected and productive. Wi-Fi 6E provides faster wireless speeds and better performance in crowded networks, while Bluetooth 5.3 allows quick pairing with peripherals like headsets and keyboards. The two Thunderbolt 4 ports offer versatile connections for data transfer, charging, and video output, supporting dual 4K external displays for enhanced multitasking.

Performance and reliability

The combination of a sixteen-core Intel Core Ultra 7 processor and 16GB of RAM ensures smooth operation even when running multiple demanding applications simultaneously. The 512GB SSD delivers fast boot times and quick access to files, reducing downtime. The laptop’s durable chassis withstands daily travel and handling, making it a dependable choice for business professionals who need consistent performance on the go.

Ideal uses and environments

This Surface Laptop 6 fits well in professional settings where multitasking, document editing, and video conferencing are common. Its touchscreen and 3:2 display ratio enhance productivity for users working with long documents, spreadsheets, or design software. The long battery life and lightweight design make it suitable for remote work, client meetings, and travel, while the advanced audio system supports clear communication during virtual calls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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