QNAP SP-HS-TRAY

Overview

The QNAP SP-HS-TRAY is a dedicated hard drive tray designed for the HS Series NAS models, supporting both 2.5-inch and 3.5-inch SATA hard drives. It provides a secure and tool-friendly mounting solution that fits seamlessly into the HS-251, HS-210, HS-251+, and HS-264 enclosures. This tray is engineered to complement the fanless, silent design of the HS Series, ensuring optimal cooling and easy drive swaps with minimal downtime.

Key features

• Compatible with both 2.5-inch and 3.5-inch SATA hard drives, offering flexibility for different storage needs.
• Tool-friendly installation that allows quick mounting and removal of drives without requiring specialized equipment.
• Purpose-built to align with the cooling layout and screw positions of QNAP HS Series NAS models, ensuring proper fit and airflow.
• Durable construction combining metal for strength and plastic for reduced weight, balancing reliability with ease of handling.
• Designed to support home users and small offices by enabling fast drive swaps for backups, media archives, and project files.

Key specs

• Drive compatibility: 2.5-inch and 3.5-inch SATA HDDs
• Supported NAS models: HS-251, HS-210, HS-251+, HS-264
• Material: Metal and plastic composite for strength and lightness
• Installation: Tool-friendly, slide-in tray design

Installation and setup

Installing a hard drive into the SP-HS-TRAY is straightforward. Simply attach your 2.5-inch or 3.5-inch SATA drive to the tray using standard screws, slide the tray into the empty bay of your HS Series NAS, and lock it securely in place. This process minimizes downtime and allows for quick upgrades or replacements without disrupting your NAS operation.

Designed for silent and efficient NAS operation

The tray’s design complements the fanless architecture of the HS Series, ensuring that drives are properly positioned for optimal passive cooling. This helps maintain quiet operation while protecting your drives from overheating, making it well suited for noise-sensitive environments like home offices or media rooms.

Who this is for

This drive tray is ideal for users who own QNAP HS Series NAS devices and need a reliable, easy-to-use solution for adding or swapping SATA hard drives. It fits well in setups where silent operation is important and where quick access to drives is necessary, such as home media libraries, small business backups, or collaborative project storage.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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