BenQ GW2490

Overview

The BenQ GW2490 is a 23.8-inch Full HD monitor designed for users who spend extended periods in front of their screens and need clear, comfortable visuals. Featuring an IPS panel with a 1920 x 1080 resolution, it delivers sharp images and consistent colors from wide viewing angles. The 100Hz refresh rate enhances motion smoothness, making it suitable for video playback, casual gaming, and everyday tasks.

Eye comfort is a key focus, with Brightness Intelligence technology that adjusts screen brightness based on ambient lighting to prevent eye strain. Additional features like low blue light emission and flicker-free backlighting further reduce fatigue during long work or study sessions. The monitor also offers specialized modes such as Coding and ePaper to optimize readability for text-heavy tasks.

Key features

• Brightness Intelligence technology that automatically adapts screen brightness to your environment for comfortable viewing
• Low blue light and flicker-free backlight to minimize eye strain during prolonged use
• Coding mode and ePaper mode enhance contrast and brightness for easier reading of long documents and code
• IPS panel ensures color accuracy and clarity even when viewed from the side
• 100Hz refresh rate provides smoother motion for videos, games, and scrolling
• Dual HDMI ports and one DisplayPort allow seamless connection of multiple devices like laptops, desktops, and consoles
• Built-in 2W speakers deliver clear audio for video calls and media without extra desk clutter
• Tilt adjustment and VESA mount compatibility offer flexible installation options to fit various workspace setups

Key specs

• Display size: 23.8 inches
• Resolution: 1920 x 1080 (Full HD)
• Panel type: IPS
• Refresh rate: 100Hz
• Brightness Intelligence: yes
• Blue light filter: low blue light technology
• Backlight: flicker-free
• Ports: 2 x HDMI, 1 x DisplayPort
• Speakers: 2W integrated
• Mounting: VESA compatible

Connectivity and compatibility

This monitor supports multiple devices simultaneously thanks to its dual HDMI ports and DisplayPort input. This setup makes it easy to switch between a laptop, desktop, or gaming console without unplugging cables. The inclusion of standard video inputs ensures compatibility with most modern computers and media devices, fitting well into home offices, study areas, or casual gaming setups.

Ideal uses and environments

The GW2490 is well suited to users who require a reliable display for long hours of work or study, such as programmers, writers, and students. Its eye comfort features make it a strong choice for anyone sensitive to screen fatigue. The smooth 100Hz refresh rate also benefits casual gamers and video watchers who want better motion clarity without investing in a specialized gaming monitor. Its flexible mounting options allow it to fit comfortably in both compact desks and multi-monitor configurations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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