Acer UM.QW2AA.001

Overview

The Acer UM.QW2AA.001 is a 23.8-inch touchscreen monitor designed to deliver clear Full HD visuals with a resolution of 1920 × 1080 and a smooth 75 Hz refresh rate. It combines responsive 10-point multi-touch interaction with an IPS panel that maintains consistent color and wide 178-degree viewing angles, making it suitable for offices, classrooms, retail environments, and home workstations. The monitor’s flexible tilt stand and anti-glare coating enhance usability in various lighting conditions and setups.

Key features

• IPS display technology ensures accurate colors and wide viewing angles for consistent image quality from different positions.
• 10-point multi-touch support allows natural gestures like swiping, pinching, and drawing, improving interaction for tasks such as document annotation and point-of-sale operations.
• 75 Hz refresh rate combined with a 4 ms response time and AMD FreeSync technology reduces screen tearing and motion blur during video playback and light gaming.
• Versatile connectivity options include HDMI, DisplayPort, USB-C with power delivery, USB-B upstream, and a USB-A hub for connecting peripherals.
• Built-in 2 W stereo speakers, webcam, and microphone enable video calls and media playback without needing extra accessories.
• Adjustable tilt from 15 to 70 degrees allows positioning the screen nearly flat or upright to suit different tasks and viewing preferences.
• Anti-glare glass with 7H surface hardness protects against scratches and fingerprints while minimizing reflections in bright environments.
• VESA 100 × 100 mm mount compatibility offers flexible installation options for wall or arm mounting.

Key specs

• Display size: 23.8 inches
• Resolution: Full HD 1920 × 1080
• Panel type: IPS
• Refresh rate: 75 Hz
• Response time: 4 ms
• Touch support: 10-point multi-touch
• Viewing angle: 178 degrees
• Surface hardness: 7H
• Speakers: 2 W stereo
• Ports: HDMI, DisplayPort, USB-C (video and charging), USB-B upstream, USB-A hub, 3.5 mm audio out
• Tilt range: 15 to 70 degrees
• VESA mount: 100 × 100 mm

Connectivity and compatibility

This monitor offers a broad range of ports to connect with various devices. HDMI and DisplayPort inputs support desktops and media players, while USB-C provides video transmission and power delivery for compatible laptops, reducing cable clutter. The USB-B upstream port links to the built-in USB-A hub, allowing easy connection of keyboards, mice, or other peripherals. Audio output via the 3.5 mm jack lets you connect external speakers or headsets for enhanced sound.

Ideal uses and environments

The combination of touchscreen functionality, wide viewing angles, and flexible tilt makes this monitor well suited for interactive kiosks, point-of-sale terminals, and collaborative workspaces. Its built-in webcam, microphone, and speakers support video conferencing, making it a practical choice for remote teaching or office communication. The anti-glare coating and durable surface also help maintain clarity and usability in brightly lit rooms or retail counters.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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