Dell WH5024-DWW

Overview

The Dell WH5024-DWW is a pro wired active noise cancelling headset designed to deliver clear audio and reduce distractions in busy environments. It features a 1.6-inch stereo driver that provides balanced sound for calls, music, and focus sessions. With AI-powered microphone technology and certifications for Microsoft Teams and Zoom, this headset ensures reliable communication and seamless collaboration whether you are in an open office, working remotely, or on the move.

Key features

• AI-based microphone that effectively removes background noise to keep your voice clear during calls
• Active noise cancellation that reduces ambient sounds, helping you maintain focus in noisy settings
• Certified for Microsoft Teams and Zoom, providing instant access to call controls and notifications
• Comfortable memory foam ear cushions wrapped in leatherette and an adjustable headband for extended wear
• USB-C connection with an included USB-A adapter to support both modern and legacy devices without extra accessories
• Boom microphone with cardioid pickup pattern that accurately captures your voice and mutes automatically when flipped up
• Inline controls for quick adjustments to volume, microphone mute, and noise cancellation without interrupting your workflow
• Customizable sound profiles through Dell Peripheral Manager software to tailor audio settings to your preferences
• Three-year limited warranty with advanced exchange service to minimize downtime in case of service needs

Key specs

• Driver size: 1.6 inches stereo
• Connection type: Wired USB-C with USB-A adapter included
• Microphone: AI-powered with cardioid pickup pattern
• Noise cancellation: Active noise cancelling technology
• Compatibility: Certified for Microsoft Teams and Zoom
• Warranty: Three-year limited with advanced exchange

Connectivity and compatibility

This headset connects via a single USB-C cable that carries both audio and power, simplifying your setup. The included USB-A adapter ensures compatibility with older laptops and docking stations, making it versatile for various work environments. Its certifications guarantee smooth integration with popular collaboration platforms like Microsoft Teams and Zoom, so you can rely on consistent call quality and control.

Comfort and usability

Designed for long hours of use, the headset features memory foam ear cushions wrapped in leatherette that provide a soft and secure fit. The adjustable headband allows you to customize the fit to your head size, reducing fatigue during extended calls or focus sessions. Inline controls and a flip-to-mute boom mic offer intuitive operation, letting you manage audio and privacy without interrupting your workflow.

Who this headset is for

The Dell WH5024-DWW is well suited to professionals who spend significant time on calls and need to block out distractions in open or noisy environments. It fits well in home offices, corporate settings, and remote work scenarios where clear communication and comfort are essential. Its compatibility with major collaboration platforms and flexible connectivity options make it a strong choice for users seeking reliable audio performance and ease of use.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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