Microsoft ZHQ-00026

Overview

The Microsoft ZHQ-00026 is a 15 inch Surface Copilot+ laptop designed to deliver desktop-grade performance combined with on-device AI assistance in a sleek black anodized aluminum chassis. Powered by a Qualcomm Snapdragon X Elite processor with 12 cores and equipped with 16 GB of LPDDR5x memory, it handles demanding workloads smoothly. The 15 inch PixelSense touchscreen offers a sharp 2496 × 1664 resolution and a 120 Hz refresh rate, making it ideal for professionals, students, and creators who need a versatile and portable device.

Key features

• PixelSense touchscreen that provides detailed visuals and fluid interaction with a 120 Hz refresh rate for smooth scrolling and pen input
• Qualcomm Snapdragon X Elite processor with 12 cores ensures responsive and efficient multitasking for complex applications
• 16 GB of LPDDR5x memory paired with a 512 GB PCIe 4.0 SSD offers fast data access and ample storage, with the option to upgrade the drive later
• Long battery life of up to 22 hours supports extended workdays and travel without frequent charging
• Copilot+ AI tools integrated into Windows 11 Pro assist with summarizing documents, drafting emails, and providing real-time captions during video playback
• Full HD webcam with automatic framing and Windows Studio Effects enhances video calls by improving lighting and reducing background noise
• Wi-Fi 7 and Bluetooth 5.4 deliver fast and reliable wireless connectivity for networks and peripherals
• Durable anodized aluminum chassis keeps the laptop lightweight at 3.67 lbs while maintaining strength and portability
• Windows Hello facial recognition allows secure and quick sign-in with just a glance
• Dolby Vision IQ and Dolby Atmos technologies provide adaptive color accuracy and immersive audio for an enhanced multimedia experience

Key specs

• Processor: Qualcomm Snapdragon X Elite with 12 cores
• Memory: 16 GB LPDDR5x
• Storage: 512 GB PCIe 4.0 solid-state drive (replaceable)
• Display: 15 inch PixelSense touchscreen, 2496 × 1664 resolution, 120 Hz refresh rate
• Battery life: Up to 22 hours
• Weight: 3.67 lbs
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Webcam: Full HD with automatic framing
• Operating system: Windows 11 Pro with Copilot+ AI features

Connectivity and compatibility

This laptop supports the latest wireless standards, including Wi-Fi 7 for high-speed internet access and Bluetooth 5.4 for seamless connection to accessories like headphones, mice, and keyboards. Its compatibility with Windows 11 Pro ensures smooth integration with a wide range of software and peripherals, making it suitable for both professional and personal use.

Performance and reliability

The combination of the Snapdragon X Elite processor and LPDDR5x memory delivers efficient multitasking and quick response times, even when handling large files or multiple applications simultaneously. The anodized aluminum chassis not only provides a premium look but also protects the device from everyday wear, making it a dependable choice for users on the move.

Ideal uses and environments

This Surface Copilot+ laptop fits well in environments where mobility and performance are essential. It works effectively for consultants managing presentations between meetings, students sketching and researching in class, and small business owners handling inventory and communications on the go. Its long battery life and lightweight design make it a strong option for anyone needing a powerful laptop that can keep up with a busy schedule without frequent recharging.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

Learn more

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more