Lenovo 4XD1M39028

Overview

The Lenovo 4XD1M39028 is a wired VoIP headset designed for unified communications, offering reliable audio for virtual meetings, customer calls, and online classes. It connects via USB-C and includes a USB-A converter, ensuring compatibility with nearly any laptop or desktop. With a speaker frequency range of 20 Hz to 20 kHz and 86 dB sensitivity, it delivers clear sound without the need for batteries or wireless pairing.

Key features

• Wired USB-C connection with USB-A converter allows flexible setup across various devices without compatibility concerns.
• EPOS ActiveGard technology protects your hearing by softening sudden volume spikes, reducing fatigue during long calls.
• Noise-cancelling microphone on a flexible boom arm ensures your voice is heard clearly even in busy or open office environments.
• Inline controls provide quick access to volume adjustment, mute, and call management, so you can stay focused without searching your screen.
• Certified for Zoom and compatible with Teams, Google Meet, and other major unified communication platforms for seamless integration.
• Includes a travel pouch and Lenovo Audio Central software for personalized audio settings and easy storage on the go.

Key specs

• Connection type: Wired USB-C with USB-A converter
• Speaker frequency response: 20 Hz to 20 kHz
• Speaker sensitivity: 86 dB
• Microphone: Noise-cancelling boom arm
• Compatibility: Windows, macOS, Chrome OS, Linux
• Certification: Zoom certified

Connectivity and compatibility

This headset connects directly via USB-C, making it suitable for modern laptops and desktops. The included USB-A converter extends compatibility to older systems without USB-C ports. It works seamlessly across multiple operating systems including Windows, macOS, Chrome OS, and Linux, ensuring broad usability in diverse work environments.

Performance and reliability

Designed for extended use, the headset’s EPOS BrainAdapt processing combined with ActiveGard hearing protection helps maintain audio clarity while reducing listening fatigue. The noise-cancelling microphone captures your voice clearly, minimizing background noise in busy offices or coworking spaces. Its wired connection guarantees stable audio without interruptions common in wireless setups.

Ideal uses and environments

This headset fits well in hybrid work setups where users switch between home and office, remote learning environments, and customer support centers handling continuous calls. Its durable design and included travel pouch make it easy to carry and store, supporting professionals and students who need dependable audio performance throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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