Dell SA1023

Overview

The Dell SA1023 is a USB-C to headphone jack adapter designed to connect standard 3.5 mm headphones to devices that lack a built-in audio port. It supports seamless audio output from laptops, tablets, and phones with USB-C ports, making it a practical solution for users who want to continue using their wired headsets. The adapter’s compact design and four-inch cable length provide a tidy and flexible connection suitable for various environments, from office desks to travel settings.

Key features

• Plug-and-play operation that requires no additional drivers or software, ensuring quick and easy setup.
• Compatible with Windows 10, Windows 11, and Linux operating systems, supporting a wide range of devices and user needs.
• Compact four-inch cable length that minimizes clutter while allowing comfortable headphone use in different settings.
• Durable magnetite black housing built to withstand frequent plugging and unplugging without damage.
• Backed by a three-year limited warranty with advanced exchange service, providing reliable support and peace of mind.

Key specs

• Connector type: USB-C male to 3.5 mm headphone jack female
• Cable length: 4 inches
• Compatibility: Windows 10, Windows 11, Linux
• Finish: Magnetite black
• Warranty: Three-year limited with advanced exchange service

Connectivity and compatibility

This adapter bridges modern USB-C ports with traditional 3.5 mm audio jacks, allowing users to connect their existing wired headphones to newer devices that have eliminated the headphone port. It works smoothly with a variety of operating systems, making it a versatile choice for mixed-device environments such as offices, schools, and home setups.

Ideal uses and environments

The Dell SA1023 fits well in professional and personal settings where clear audio is essential. It is especially useful for remote workers joining video calls on Dell XPS laptops, students switching between personal and school devices, and anyone who prefers wired headphones for music or tutorials. Its compact size and durable build make it convenient for travel and daily use without adding bulk or complexity.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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