Microsoft R1T-00024

Overview

The Microsoft R1T-00024 is a Surface Laptop 5 designed for professionals who need a powerful yet portable business laptop. It features a 13.5-inch PixelSense touchscreen with a sharp 2256 x 1504 resolution and Dolby Vision IQ for enhanced color and contrast. Powered by a 12th Gen Intel Core i5 processor with ten cores, combined with 8 GB of LPDDR5X memory and a 512 GB NVMe SSD, this laptop delivers smooth multitasking and fast application loading. Its aluminum chassis in matte black weighs about 2.86 pounds, making it easy to carry throughout the workday, while the battery supports up to 18 hours of use on a single charge.

Key features

• 13.5-inch PixelSense touchscreen that provides clear visuals and supports Dolby Vision IQ for balanced color and contrast
• 12th Gen Intel Core i5 processor with ten cores to handle multitasking and business applications efficiently
• 8 GB LPDDR5X memory paired with a 512 GB NVMe SSD for responsive performance and quick startup times
• Battery life lasting up to 18 hours, supporting all-day productivity without frequent charging
• Thunderbolt 4 port for high-speed data transfer and connection to external displays, plus a USB-A port for legacy devices
• Wi-Fi 6 technology that ensures stable and fast wireless connectivity in busy environments
• 720p front-facing camera and dual far-field microphones for clear video conferencing and voice capture
• Omnisonic speakers tuned with Dolby Atmos to deliver natural and immersive sound during calls and media playback
• Durable aluminum chassis with a matte black finish that combines a professional look with sturdy build quality
• Preinstalled Windows 11 Pro offering advanced security features and management tools suited for business use

Key specs

• Processor: 12th Gen Intel Core i5 with 10 cores
• Display: 13.5-inch PixelSense touchscreen, 2256 x 1504 resolution
• Memory: 8 GB LPDDR5X
• Storage: 512 GB NVMe SSD
• Battery life: Up to 18 hours
• Weight: Approximately 2.86 pounds
• Ports: Thunderbolt 4, USB-A
• Wireless: Wi-Fi 6
• Camera: 720p front-facing
• Operating system: Windows 11 Pro

Connectivity and compatibility

This laptop offers versatile connectivity options to support a range of peripherals and network environments. The Thunderbolt 4 port enables fast data transfers and connection to high-resolution external displays, while the USB-A port maintains compatibility with older accessories. Wi-Fi 6 ensures reliable internet access even in crowded office spaces or public hotspots, making it easier to stay connected wherever work takes you.

Performance and reliability

The combination of a 12th Gen Intel Core i5 processor and 8 GB of LPDDR5X memory provides a responsive experience for multitasking across business applications, web browsers, and collaboration tools. The 512 GB NVMe SSD offers quick boot times and ample storage for documents and software. The aluminum chassis not only looks professional but also withstands daily use, while the long battery life supports extended periods away from power outlets.

Ideal uses and environments

This Surface Laptop 5 is well suited to professionals who require a balance of portability and performance. It fits naturally in home offices, open-plan workspaces, and on-the-go scenarios such as client meetings or remote work. Teams relying on Microsoft Office, video conferencing, and cloud-based applications will find it particularly effective for maintaining productivity throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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