MSI SUM13A2012

Overview

The MSI SUM13A2012 is a 13.3-inch 2-in-1 multi-touch laptop designed to switch effortlessly between notebook and tablet modes, catering to professionals who need both productivity and creative flexibility. Powered by an Intel Core Ultra 7 258V processor and equipped with 32 GB of LPDDR5x memory alongside a 1 TB NVMe SSD, it delivers smooth performance for multitasking, creative applications, and video conferencing. The 1920 × 1200 touchscreen supports 360-degree rotation and works seamlessly with the included MSI Pen 2, making it ideal for note-taking, sketching, and presentations.

Key features

• Convertible 2-in-1 design that adapts to laptop, tent, stand, or tablet modes for versatile use in different environments
• MSI Pen 2 stylus with 4096 pressure levels, tilt sensitivity, and haptic feedback for precise and natural drawing or writing experiences
• Integrated Intel Arc Graphics and a neural processing unit delivering up to 47 TOPS to accelerate creative and AI-assisted workloads
• High-speed wireless connectivity with Wi-Fi 7 and Bluetooth 5.4 to maintain reliable connections in busy offices or campuses
• Two Thunderbolt 4 ports and an HDMI 2.1 port provide flexible options for fast data transfer, external displays, and charging
• Security features including a fingerprint reader and infrared camera for facial recognition, ensuring quick and secure access even in low light
• Long-lasting 70 Wh battery paired with a USB-C 65 W charger supports all-day productivity and quick recharging between meetings
• Lightweight magnesium-alloy chassis that balances portability with durability, suitable for commuters and frequent travelers

Key specs

• Processor: Intel Core Ultra 7 258V
• Memory: 32 GB LPDDR5x
• Storage: 1 TB NVMe solid-state drive
• Display: 13.3-inch touchscreen, 1920 × 1200 resolution, 360-degree rotation
• Graphics: Integrated Intel Arc Graphics with neural processing unit (up to 47 TOPS)
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Ports: 2 × Thunderbolt 4, 1 × HDMI 2.1
• Battery: 70 Wh with USB-C 65 W charging
• Security: Fingerprint reader, infrared facial recognition camera
• Chassis: Magnesium-alloy

Connectivity and compatibility

This laptop offers a comprehensive set of ports and wireless standards to connect with a wide range of peripherals and networks. The two Thunderbolt 4 ports support fast data transfer, external monitors, and charging from either side, while the HDMI 2.1 port allows direct connection to projectors or larger displays. Wi-Fi 7 and Bluetooth 5.4 ensure high-speed wireless communication, making it easy to stay connected in demanding environments.

Performance and reliability

Equipped with a powerful Intel Core Ultra 7 processor and ample 32 GB of LPDDR5x memory, this laptop handles multitasking and demanding applications with ease. The integrated Intel Arc Graphics and neural processing unit accelerate creative workflows and AI tasks, while the 1 TB NVMe SSD provides fast access to large files. The magnesium-alloy chassis offers a sturdy yet lightweight build, ensuring durability for daily use and travel.

Ideal uses and environments

This 2-in-1 laptop fits well in professional settings where users need both productivity and creative tools, such as business meetings, design work, and remote collaboration. Its flexible form factor and pen support make it suitable for students, artists, and professionals who switch between typing, drawing, and presenting. The long battery life and fast charging support make it a strong choice for those frequently on the move.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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