Microsoft EP2-20196

Overview

The Microsoft EP2-20196 is a Surface Pro Copilot+ tablet PC designed to deliver full Windows 11 Pro functionality in a portable form. Powered by an Intel Core Ultra 7 266V processor with speeds up to 5 GHz and supported by 16 GB of LPDDR5x memory, it handles demanding tasks smoothly. The 13-inch OLED PixelSense Flow touchscreen offers a sharp 2880 × 1920 resolution and a 120 Hz refresh rate, making visuals vibrant and fluid for both work and entertainment.

This device combines powerful processing with advanced AI capabilities, including an integrated Intel Arc Graphics and a neural processing unit capable of 48 trillion operations per second. Its durable Gorilla Glass 5 screen and travel-ready design make it suitable for professionals on the move who need a versatile device that adapts between tablet and laptop modes.

Key features

• Intel Core Ultra 7 266V processor with eight cores delivers fast and efficient performance for multitasking and demanding applications.
• Integrated AI Boost neural processing unit accelerates AI-enhanced tasks like real-time transcription and content summarization.
• 13-inch OLED touchscreen with 2880 × 1920 resolution and 120 Hz refresh rate provides vivid colors and smooth visuals for creative work and media consumption.
• Durable Gorilla Glass 5 protects the display from everyday wear, ideal for commuters and field professionals.
• Wi-Fi 7 and Bluetooth 5.4 ensure fast and reliable wireless connections for cloud services, peripherals, and audio devices.
• Two USB-C USB4 ports support DisplayPort 2.1 for connecting external monitors and deliver up to 60 watts of power for charging accessories.
• High-quality cameras include a 1440p front camera for clear video calls and a 10 MP rear camera capable of recording 4K video for content creation on the go.
• Advanced security features such as facial recognition login, TPM 2.0, and Microsoft Pluton hardware protect sensitive data and user privacy.

Key specs

• Processor: Intel Core Ultra 7 266V, eight cores, up to 5 GHz
• Memory: 16 GB LPDDR5x
• Storage: 256 GB PCIe 4.0 SSD
• Display: 13-inch OLED PixelSense Flow touchscreen, 2880 × 1920 resolution, 120 Hz refresh rate
• Graphics: Integrated Intel Arc Graphics
• Neural processing unit: AI Boost NPU with 48 trillion operations per second
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Ports: Two USB-C USB4 with DisplayPort 2.1 and 60 W Power Delivery
• Front camera: 1440p
• Rear camera: 10 MP with 4K video recording
• Security: Facial recognition login, TPM 2.0, Microsoft Pluton hardware

Connectivity and compatibility

This Surface Pro Copilot+ supports the latest wireless standards, including Wi-Fi 7 for high-speed internet access and Bluetooth 5.4 for seamless connection to headsets, keyboards, and other peripherals. The two USB-C USB4 ports allow you to connect external displays using DisplayPort 2.1, transfer data quickly, and charge compatible devices with up to 60 watts of power delivery. This makes it easy to integrate the tablet into a variety of work environments, from home offices to client sites.

Performance and reliability

The combination of the Intel Core Ultra 7 processor and the AI Boost neural processing unit ensures that this tablet handles both traditional computing tasks and AI-driven workloads efficiently. The 16 GB of LPDDR5x memory supports smooth multitasking, while the PCIe 4.0 SSD provides fast storage access and quick system wake times. The Gorilla Glass 5 screen adds durability, making the device resilient enough for frequent travel and daily use.

Ideal uses and environments

This tablet is well suited to professionals who need a device that can switch between tablet and laptop modes effortlessly. It works well for consultants moving between client locations, educators grading assignments remotely, and creators capturing and editing content on the go. Its combination of powerful hardware, high-resolution display, and advanced security features also makes it a strong choice for business users who require both performance and data protection in a compact package.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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