Chief SYSAUW

Overview

The Chief SYSAUW is a suspended ceiling projector system designed to support projectors weighing up to 35 pounds, with an adjustable drop range from flush with the ceiling to 12 inches down. This system simplifies installation and allows precise alignment of your projector image through independent roll, pitch, and yaw adjustments. Its design suits a variety of ceiling types and projector setups, making it a practical choice for conference rooms, classrooms, and other professional environments.

Key features

• Supports projectors up to 35 pounds, accommodating a wide range of models.
• Adjustable mounting height from 0 to 12 inches to fit different ceiling configurations.
• Independent 360° yaw, 10° pitch, and 3° roll adjustments enable precise image alignment without hassle.
• Preassembled mount and column reduce installation time by about one-third, streamlining setup.
• Dual cable management channels keep both high- and low-voltage wiring organized for a clean appearance.
• Q-Lock Quick Release lever provides secure projector attachment and easy removal for maintenance or replacement.
• UL Listed to meet safety standards for both commercial and residential installations.

Key specs

• Maximum projector weight: 35 pounds
• Mounting height adjustment: 0 to 12 inches drop from ceiling
• Yaw adjustment: 360 degrees
• Pitch adjustment: ±10 degrees
• Roll adjustment: ±3 degrees
• Cable management: dual channels for high- and low-voltage wiring
• Safety certification: UL Listed

Installation and setup

The system comes with a preassembled mount and column, which significantly reduces installation time and complexity. Its tool-free Microzone adjustment allows you to fine-tune the projector’s position quickly without needing additional tools. The Q-Lock Quick Release lever secures the projector firmly while enabling easy removal for maintenance or upgrades, making it a practical solution for busy environments.

Ideal uses and environments

This suspended ceiling projector system fits well in spaces where a clean, professional ceiling installation is essential. It works effectively in conference rooms, classrooms, and meeting spaces where precise projector alignment and cable management are priorities. Its adjustable height and versatile mounting options make it suitable for a variety of ceiling types and projector models, supporting both commercial and residential applications.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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