Lenovo 12SB003SUS

Overview

The Lenovo 12SB003SUS is a ThinkCentre neo 50a 27 Gen 5 all-in-one desktop computer designed to deliver strong performance for office tasks, creative work, and remote collaboration. It features a 13th Gen Intel Core i7-13620H processor with 10 cores, 16 GB of DDR5 memory, and a 512 GB PCIe 4.0 NVMe SSD, ensuring fast boot times and smooth multitasking. The 27-inch Full HD IPS display offers wide viewing angles, 99 percent sRGB color accuracy, and 300 nits brightness, making it suitable for extended work sessions and detailed visuals.

Key features

• Powerful 13th Gen Intel Core i7 processor that handles demanding applications and multitasking efficiently
• Fast DDR5 memory that supports smooth performance and can be upgraded to 32 GB for future needs
• High-speed PCIe 4.0 SSD with Opal 2.0 encryption for secure and rapid data access
• 27-inch IPS display with accurate color reproduction and brightness that reduces eye strain during long use
• Integrated 5 MP webcam and dual-array microphones for clear video calls without extra accessories
• Front-facing dual 3 W speakers that deliver clear audio for meetings and media playback
• Comprehensive connectivity including USB-C, HDMI input and output, Gigabit Ethernet, Wi-Fi 6, and Bluetooth 5.2 for versatile device integration
• Preinstalled Windows 11 Pro offering enhanced security and management tools for professional environments
• Energy-efficient design certified by ENERGY STAR 8.0 and EPEAT Silver, supporting sustainable use

Key specs

• Processor: 13th Gen Intel Core i7-13620H with 10 cores
• Memory: 16 GB DDR5-5200, upgradeable to 32 GB
• Storage: 512 GB PCIe 4.0 NVMe SSD with Opal 2.0 encryption
• Display: 27-inch Full HD IPS (1920 x 1080), 99% sRGB, 300 nits brightness
• Graphics: Integrated Intel UHD Graphics
• Wireless: Wi-Fi 6 and Bluetooth 5.2
• Ports: USB-C, HDMI input, HDMI output, Gigabit Ethernet
• Audio: Dual 3 W speakers, dual-array microphones
• Operating system: Windows 11 Pro
• Certifications: ENERGY STAR 8.0, EPEAT Silver

Connectivity and compatibility

This all-in-one desktop offers a wide range of connectivity options to fit various setups. The USB-C port supports fast data transfer and device charging, while HDMI input and output allow you to connect additional displays or share content from other devices. Gigabit Ethernet ensures reliable wired network connections, and Wi-Fi 6 combined with Bluetooth 5.2 provides fast wireless communication with minimal interference. These features make it easy to integrate the system into office networks, home workstations, or kiosk environments.

Performance and reliability

The combination of a 13th Gen Intel Core i7 processor and DDR5 memory delivers responsive performance for multitasking, data processing, and light creative work. The PCIe 4.0 SSD not only speeds up boot times and application launches but also includes Opal 2.0 encryption to protect sensitive data. Built to meet ENERGY STAR 8.0 and EPEAT Silver standards, this system balances power efficiency with professional-grade reliability, making it a dependable choice for continuous daily use.

Ideal uses and environments

This ThinkCentre neo 50a 27 is well suited to office professionals who need a capable desktop for productivity and collaboration, as well as small business environments requiring secure and manageable systems. Its integrated webcam and microphones support remote meetings, while the bright and color-accurate display benefits users working with detailed visuals or extended screen time. The device also fits well in front-of-house kiosks or home offices where space-saving all-in-one designs are preferred without sacrificing performance.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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