EPOS 1000617
IMPACT SDW 5064 Stereo Wireless DECT Headset System
EPOS IMPACT SDW 5064 Stereo Wireless DECT Headset System is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The EPOS 1000617 is a stereo wireless DECT headset system designed for professionals who spend long hours on calls and virtual meetings. It offers a wireless range of up to 590 feet, allowing users to move freely without losing connection. With up to 14 hours of talk time on a single charge, this headset supports extended workdays in open offices, contact centers, and home workspaces. It connects seamlessly to both computers and mobile phones, enabling smooth switching between softphone and cellular calls.
Key features
- Wireless DECT technology provides a stable connection at distances up to 590 feet, enhancing mobility during calls.
- Two noise-canceling microphones with own-voice detection focus on your speech while minimizing background noise for clearer conversations.
- 128-bit DECT encryption ensures secure communication, protecting sensitive information during calls.
- Integrated busy light signals when you are on a call, helping to reduce interruptions in shared work environments.
- Soft leatherette ear pads offer comfort for all-day wear, making it easier to stay focused during back-to-back meetings.
- Compatible with EPOS Manager software for remote configuration and firmware updates, simplifying IT management in large deployments.
- Certified for Skype for Business and optimized for leading unified communications platforms, ensuring broad compatibility.
Key specs
- Wireless range: up to 590 feet (DECT technology)
- Talk time: up to 14 hours on a single charge
- Microphones: dual noise-canceling with own-voice detection
- Security: 128-bit DECT encryption
- Connectivity: supports PC softphones and mobile phones
- Comfort: soft leatherette ear pads
Connectivity and compatibility
This headset connects effortlessly to both computers and mobile phones, allowing users to switch between softphone applications and cellular calls without changing devices. It is certified for Skype for Business and optimized for other leading unified communications platforms, making it a versatile choice for various professional environments.
Performance and reliability
The DECT wireless technology ensures a stable and secure connection even at long distances, supporting uninterrupted conversations up to 590 feet away from the base station. The dual noise-canceling microphones with own-voice detection improve call clarity by focusing on your voice and reducing background noise. The integrated busy light helps maintain a professional atmosphere by signaling call status to nearby colleagues.
Ideal uses and environments
This headset is well suited to open office spaces, contact centers, and remote work setups where mobility and clear communication are essential. Its long battery life and comfortable design make it a strong choice for professionals who spend many hours on calls and need a reliable, secure headset that supports both computer and mobile phone use.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.


















