Microsoft 5D1-00001

Overview

The Microsoft 5D1-00001 is a Surface Laptop 4 designed for professionals who need a portable and powerful notebook that keeps up with demanding workdays. It features a 13.5-inch PixelSense multi-touch display with a sharp 2256 × 1504 resolution and a 3:2 aspect ratio, providing extra vertical workspace ideal for documents and spreadsheets. Powered by a quad-core Intel Core i7-1185G7 processor running up to 4.8 GHz and equipped with 16 GB of LPDDR4X memory, this laptop handles multitasking smoothly while a 256 GB NVMe SSD ensures fast startup and quiet operation.

Key features

• Multi-touch PixelSense display enhances interaction and productivity with precise touch input and a taller 3:2 aspect ratio for more visible content.
• High-performance Intel Core i7 processor supports demanding applications and multitasking without lag.
• Generous 16 GB memory keeps multiple apps and browser tabs responsive during heavy workloads.
• Fast NVMe solid state drive reduces boot times and accelerates file access while maintaining silent operation.
• Integrated Intel Iris Xe graphics deliver clear visuals for presentations, video playback, and light creative tasks without extra bulk.
• Wi-Fi 6 and Bluetooth 5.0 provide reliable, high-speed wireless connections for networking and accessories.
• Versatile port selection including USB-C, USB-A, Surface Connect, and a 3.5 mm headphone jack supports charging, external displays, and legacy devices without needing multiple adapters.
• Windows Hello facial recognition offers quick and secure sign-in without typing passwords.
• Dolby Atmos speakers combined with dual far-field microphones improve audio clarity for video calls and media consumption.
• Durable aluminum chassis with a matte black finish presents a professional appearance and withstands daily use across different environments.
• Preinstalled Windows 10 Pro supports enterprise features and security for business deployment.

Key specs

• Processor: Intel Core i7-1185G7, up to 4.8 GHz
• Memory: 16 GB LPDDR4X
• Storage: 256 GB NVMe solid state drive
• Display: 13.5-inch PixelSense touchscreen, 2256 × 1504 resolution, 3:2 aspect ratio
• Graphics: Integrated Intel Iris Xe
• Wireless: Wi-Fi 6 (802.11ax), Bluetooth 5.0
• Ports: 1 × USB-C, 1 × USB-A, Surface Connect, 3.5 mm headphone jack
• Operating system: Windows 10 Pro
• Chassis: Aluminum with matte black finish

Connectivity and compatibility

This laptop supports modern wireless standards with Wi-Fi 6 for fast and stable internet connections even on crowded networks, and Bluetooth 5.0 for seamless pairing with peripherals like headsets and mice. The combination of USB-C and USB-A ports allows connection to a wide range of devices and external displays, while the Surface Connect port provides a dedicated charging and docking option. The 3.5 mm audio jack ensures compatibility with traditional headphones and microphones without adapters.

Performance and reliability

The quad-core Intel Core i7 processor paired with 16 GB of memory delivers smooth performance for multitasking, virtual meetings, and content creation. The NVMe SSD not only speeds up system boot and file access but also contributes to quiet operation by eliminating the need for a fan under typical workloads. The aluminum chassis offers durability and a premium feel, making it suitable for frequent travel between home, office, and client sites.

Ideal uses and environments

This Surface Laptop 4 is well suited to professionals who require a balance of portability and power for tasks such as managing spreadsheets, delivering presentations, and participating in video conferences. Its compact size and robust wireless connectivity make it a strong choice for remote work, business travel, and office environments where a reliable and stylish device is essential. The high-resolution touchscreen and Dolby Atmos audio also support creative work and media consumption during downtime.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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