APC AP9643

Overview

The APC AP9643 is a network management card designed to enhance Smart-UPS and Symmetra single-phase UPS units by enabling remote monitoring and control. It allows IT teams to access real-time status, perform self-tests, and execute graceful shutdowns via web browser, SNMP, or Modbus TCP/IP. This card supports integration with building management systems and data center monitoring platforms, making it a practical solution for managing power infrastructure across multiple sites.

Key features

• Enables remote monitoring and control of compatible UPS units, reducing the need for physical access to equipment racks
• Supports Modbus TCP/IP and BACnet/IP protocols for seamless integration with industrial and building management systems
• Compatible with EcoStruxure IT, StruxureWare Data Center Expert, and PowerChute Network Shutdown for comprehensive fleet management and automated server shutdowns
• Universal I/O port accepts temperature or combined temperature and humidity sensors to provide environmental alerts
• Two front-panel USB-A ports simplify firmware updates, allowing quick and tool-free security patching using a thumb drive
• Optional Wi-Fi accessory offers wireless connectivity for locations where running cables is challenging
• Delivers encrypted access and strong authentication to protect management traffic and maintain security compliance
• Provides detailed event logging with email, Syslog, and SNMP trap notifications to keep administrators informed

Key specs

• Compatibility: Smart-UPS and Symmetra single-phase UPS models from 2008 onward
• Protocols supported: Modbus TCP/IP, BACnet/IP, SNMP
• Dimensions: 4.76 x 4.25 x 1.5 inches
• Weight: 0.31 lb
• Connectivity: Two USB-A ports, universal I/O port for environmental sensors, optional Wi-Fi accessory
• Security: Encrypted access methods and strong authentication

Connectivity and compatibility

This card integrates smoothly with existing IT and building management infrastructures. It supports multiple communication protocols, allowing it to fit into diverse environments without requiring additional hardware. The universal I/O port expands monitoring capabilities by connecting to environmental sensors, while the USB ports facilitate easy firmware maintenance. For sites with limited cabling options, the optional Wi-Fi accessory provides flexible wireless access.

Ideal uses and environments

The AP9643 is well suited to IT teams managing branch offices, edge computing sites, or data centers that require centralized power monitoring and control. It helps maintain uptime by enabling proactive management of UPS units and environmental conditions. This card is a strong choice for organizations that need to protect critical workloads and ensure orderly shutdowns during power outages, especially when managing multiple UPS devices across remote locations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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