Samsung HW-Q910B/ZA

Overview

The Samsung HW-Q910B/ZA is a Wi-Fi soundbar system designed to transform your TV audio experience with a 9.1.2-channel setup delivering a total output of 520 watts. It features nine forward-firing speakers, a wireless subwoofer, and two up-firing speakers that create immersive sound moving around and above you. Dolby Atmos and DTS:X technologies place audio effects in three-dimensional space, making explosions feel overhead and dialogue remain clear and centered. This system is ideal for movie enthusiasts, gamers, and music lovers seeking rich, room-filling sound without clutter.

Key features

• True 9.1.2-channel configuration with dedicated up-firing and rear speakers for immersive surround sound
• Wireless subwoofer delivers deep bass impact without the hassle of extra cables
• SpaceFit Sound automatically calibrates audio output to suit your room’s layout and acoustics
• HDMI eARC connection simplifies setup by carrying uncompressed sound over a single cable
• Built-in Alexa voice control allows hands-free operation for volume adjustments and playback commands
• AirPlay 2 and Bluetooth support enable easy streaming from smartphones, tablets, and computers
• Game Pro Mode enhances 3D audio cues to help gamers locate on-screen action precisely
• Adaptive Sound technology analyzes content in real time and boosts speech clarity for dialogue and whispers
• Includes wall-mount hardware for a clean, space-saving installation under your TV

Key specs

• Channels: 9.1.2
• Total power output: 520 watts
• Speaker configuration: nine forward-firing, two up-firing, wireless rear speakers, and wireless subwoofer
• Audio formats supported: Dolby Atmos, DTS:X
• Connectivity: Wi-Fi, Bluetooth, HDMI eARC
• Voice assistant: Built-in Alexa
• Streaming protocols: AirPlay 2, Bluetooth
• Installation: furniture placement or wall mount (hardware included)

Connectivity and compatibility

This soundbar system offers versatile connectivity options to fit seamlessly into your home entertainment setup. The HDMI eARC port ensures high-bandwidth, uncompressed audio transmission from your TV, reducing cable clutter and preserving sound quality. Wireless rear speakers and subwoofer eliminate the need for long cables, making placement flexible and tidy. Built-in Wi-Fi and Bluetooth support allow you to stream music and podcasts directly from your mobile devices or computers. Voice control through Alexa adds convenience for hands-free operation.

Ideal uses and environments

The HW-Q910B/ZA excels in living rooms and home theaters where immersive audio enhances movies, TV shows, and gaming. Its 9.1.2-channel layout and spatial audio technologies create a theater-like atmosphere, making it a strong choice for users who want to feel enveloped by sound. Gamers benefit from Game Pro Mode’s precise audio cues, which improve situational awareness during play. Music fans will appreciate the powerful bass and clear vocals without needing additional components. The system adapts well to various room sizes thanks to SpaceFit Sound, ensuring balanced audio whether in an open area or a smaller den.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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