APC RBC17

Overview

The APC RBC17 is a 12-volt replacement battery cartridge designed to restore full backup power to compatible APC Back-UPS units. It features a sealed lead-acid cell with a 9-amp-hour capacity, ensuring your uninterruptible power supply can maintain power to critical devices during outages. The cartridge arrives fully assembled and supports hot-swap installation, allowing you to replace the battery without interrupting your UPS operation.

Key features

• Hot-swap design enables battery replacement without shutting down the UPS, preventing downtime for home offices and small businesses.
• Sealed lead-acid battery is maintenance-free and leakproof, simplifying ownership and enhancing safety.
• Expected service life of three to five years provides reliable backup power over an extended period.
• Prepaid shipping labels included for easy and responsible recycling at the end of the battery’s life.
• Tested and approved by APC to meet original factory specifications, preserving surge protection and power reliability.
• Official replacement cartridge for select APC Back-UPS models, ensuring compatibility and performance.

Key specs

• Voltage: 12 volts
• Capacity: 9 amp-hours
• Battery type: sealed lead-acid
• Service life: 3 to 5 years
• Design: maintenance-free and leakproof

Installation and setup

The RBC17 cartridge is designed for straightforward installation. Simply slide out the old battery module and insert the new one without powering down your UPS, thanks to the hot-swap capability. This feature is especially valuable in environments where continuous power is critical, such as network closets or small business setups.

Ideal uses and environments

This replacement battery cartridge is well suited for home offices, small businesses, and IT environments that rely on APC Back-UPS units to protect computers, networking equipment, and point-of-sale systems. Its maintenance-free design and reliable performance make it a practical choice for users who need consistent backup power without the hassle of frequent maintenance.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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