Microsoft EJS-00002

Overview

The Microsoft EJS-00002 is a USB 3.0 Gigabit Ethernet adapter designed specifically for Surface devices, providing a reliable wired network connection with speeds up to 1 Gbps. It offers a stable alternative to Wi-Fi, ideal for activities like video calls, large file transfers, and cloud backups where consistent bandwidth is essential. Its compact design and included one-foot USB cable make it easy to carry and use in various environments, from offices to hotels.

Key features

• USB 3.0 interface ensures fast data transfer and low latency for network connections
• Supports Ethernet standards 10Base-T, 100Base-TX, and 1000Base-T for versatile compatibility
• Wake on LAN capability allows the Surface device to be woken remotely even in low-power states
• Compact and lightweight design fits easily into laptop sleeves or travel bags for portability
• Plug-and-play setup with built-in drivers simplifies installation on Windows 10 and Windows 8.1
• Durable build quality matches the Surface device aesthetics and reliability standards
• One-year limited warranty provides added confidence for daily use and travel

Key specs

• Interface: USB 3.0
• Network speed: up to 1 Gbps (Gigabit Ethernet)
• Supported Ethernet standards: 10Base-T, 100Base-TX, 1000Base-T
• Compatibility: Surface devices running Windows 10 or Windows 8.1
• Cable length: 1 foot (included USB cable)
• Wake on LAN: supported
• Warranty: one-year limited

Connectivity and compatibility

This adapter connects via USB 3.0 to any compatible Surface device, instantly adding a Gigabit Ethernet port for wired networking. It supports a wide range of Ethernet speeds, ensuring compatibility with most wired networks found in offices, conference rooms, and hotels. The Wake on LAN feature enhances remote management capabilities, making it suitable for professional environments where devices need to be accessed or updated remotely.

Ideal uses and environments

The adapter is well suited for users who require a stable and fast network connection beyond what Wi-Fi can reliably provide. It works well in crowded wireless environments, such as busy offices or public spaces, and is a strong choice for professionals who frequently present or work in locations with wired network access. Students and remote workers will also benefit from its portability and ease of setup, ensuring consistent connectivity wherever they go.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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