APC SMX2000LV

Overview

The APC SMX2000LV is a line interactive uninterruptible power supply designed to protect critical IT equipment such as servers, storage arrays, and network devices from power interruptions. With a capacity of 2000 VA and 1800 watts, it ensures your systems remain operational during outages or unstable power conditions. Its convertible design allows it to be mounted in a 4U rack or used as a tower, making it versatile for various installation environments including small to mid-size server rooms, network closets, and retail points of sale.

This UPS accepts input voltages from 100 to 127 volts and features automatic voltage regulation to correct voltage fluctuations without switching to battery power, which helps extend battery life. The front LCD panel provides real-time information on load levels, remaining runtime, and system status, enabling quick monitoring without additional tools.

Key features

• Convertible rack/tower design that adapts to different installation needs
• Automatic voltage regulation smooths out voltage spikes and dips to protect connected equipment
• Front LCD display offers clear visibility of load, runtime, and configuration settings
• Ten rear outlets organized in switchable groups allow remote load shedding and staggered startup to manage power efficiently
• SmartSlot bay supports optional network management cards for integration with EcoStruxure IT or SNMP monitoring tools
• Supports external battery packs to extend backup runtime when longer power protection is required
• Emergency Power Off connector enables integration with building safety systems for rapid shutdown in emergencies
• Hot-swappable batteries simplify maintenance and reduce downtime
• Two-year warranty on batteries and three-year warranty on UPS electronics provide long-term reliability

Key specs

• Power capacity: 2000 VA / 1800 watts
• Input voltage range: 100 to 127 V
• Output outlets: 6 x NEMA 5-15R, 3 x NEMA 5-20R, 1 x NEMA L5-20R
• Input plug: NEMA 5-20P
• Form factor: 4U rackmount or tower convertible
• Topology: Line interactive with automatic voltage regulation
• Battery: Hot-swappable with two-year warranty
• Warranty: Three years on UPS electronics

Connectivity and compatibility

The UPS offers a variety of outlet types to accommodate different power cords and devices commonly found in IT environments. The SmartSlot expansion bay allows for network management cards that enable remote monitoring and control through standard SNMP tools or APC’s EcoStruxure IT platform. This makes it easier to integrate the UPS into existing infrastructure management systems and respond quickly to power events.

• Ten outlets divided into switchable groups for flexible power management
• SmartSlot bay for optional network management cards
• Emergency Power Off connector for facility-wide safety integration

Ideal uses and environments

This UPS is well suited for small to mid-size server rooms, network closets, retail points of sale, and remote edge locations where maintaining uptime is critical. Its ability to regulate voltage without switching to battery frequently extends battery life, making it a practical choice for environments with unstable utility power. The option to add external battery packs also makes it a strong candidate for setups requiring extended backup time beyond typical minutes.

IT professionals and facility managers will appreciate the clear LCD interface and flexible outlet configuration, which simplify monitoring and power management in busy or remote locations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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