Logitech 991-000397

El Logitech 991-000397 es un paquete de hardware completo que transforma prácticamente cualquier sala de reuniones en un espacio confiable para videoconferencias. Integra el dispositivo RoomMate, el controlador táctil Tap IP y un soporte de montaje diseñado específicamente, para que los equipos puedan entrar, tocar una vez y unirse a una llamada en Microsoft Teams Rooms en Android, Zoom Rooms u otras plataformas compatibles.

RoomMate funciona como el ordenador dedicado que impulsa los sistemas de cámara Logitech Rally o MeetUp, gestionando el procesamiento de audio y video sin necesidad de un PC adicional. Tap IP se coloca sobre la mesa con una pantalla de 10.1 pulgadas que se mantiene limpia gracias a un recubrimiento anti-huellas y se activa automáticamente al entrar personas en la sala. Los participantes pueden iniciar o programar reuniones, ajustar el volumen y compartir contenido desde esta única interfaz, facilitando el flujo de trabajo tanto para clientes visitantes como para trabajadores híbridos diarios.

La instalación es sencilla, ya que el paquete soporta Power over Ethernet, permitiendo que la alimentación y la red funcionen a través de un solo cable. El Compute Mount incluido fija el RoomMate detrás de una pantalla o dentro de un mueble, manteniendo los cables organizados y el equipo fuera de la vista para que la sala luzca profesional tanto en cámara como en persona.

Los administradores de TI obtienen control a nivel de flota mediante Logitech Sync, el centro de administración de Microsoft Teams o Zoom Device Management. Desde un panel central pueden enviar actualizaciones, monitorear el estado de los dispositivos y resolver problemas antes de que afecten una reunión, lo cual es especialmente valioso en grandes campus o oficinas distribuidas.

El paquete Logitech RoomMate + Tap IP es ideal para espacios pequeños de reunión, salas de conferencias medianas e incluso aulas que requieren una solución confiable y de bajo mantenimiento para colaboración en video de alta calidad.

• Compatible con Microsoft Teams Rooms en Android, Zoom Rooms y otros servicios de videoconferencia compatibles
• Se empareja con los sistemas de cámara Logitech Rally y MeetUp para diseños flexibles de sala
• Tap IP ofrece una pantalla táctil de 10.1 pulgadas con sensor de movimiento y superficie anti-huellas para un control sencillo de las reuniones
• Power over Ethernet permite una conexión de un solo cable para alimentación y red
• Compute Mount asegura el hardware detrás de pantallas o dentro de muebles para una instalación ordenada
• Monitoreo y gestión remota de dispositivos mediante Logitech Sync, centro de administración de Teams y Zoom Device Management
• Hardware compacto que mantiene la tecnología fuera de la vista sin sacrificar la funcionalidad completa de la reunión

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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