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Sony SRGX400/N

SRG-X400N 1080p HDMI/IP/3G-SDI PTZ Camera (Black)

Regular price $2,809.00

Highlights:

  • Full HD 1080p video at 60 fps for smooth clear footage
  • 20x optical zoom with 40x Clear Image Zoom for detailed close-ups
  • PoE+ support simplifies installation with one cable for power and data
  • Multiple outputs including HDMI 3G-SDI and IP with NDI|HX streaming
  • Fast autofocus and smooth pan tilt for dynamic presentations

Every order includes:

  • Fast and secure shipping
  • Free 30-days returns
  • Manufacturer warranty
  • Lifetime customer support

Description

Overview

The Sony SRGX400/N is a professional PTZ camera designed to deliver reliable Full HD 1080p video at up to 60 frames per second, making it ideal for classrooms, conference rooms, and small studios. Equipped with a 1/2.5-type Exmor R sensor, it captures clear images with accurate color and low noise even in dim lighting. Its 20x optical zoom, extendable to 40x with Clear Image Zoom, allows detailed close-ups without losing sharpness, while a 70-degree horizontal field of view covers wide scenes effectively.

Key features
  • High-speed pan, tilt, and zoom motors enable smooth and quick repositioning without distracting viewers.
  • Picture Freeze Preset holds the last frame during rapid movements to avoid blurry transitions on screen.
  • Autofocus system quickly locks onto moving subjects, supporting dynamic presentations and lectures.
  • Multiple output options including HDMI for local monitoring, 3G-SDI for professional switchers, and IP with NDI|HX for network streaming.
  • Power over Ethernet Plus (PoE+) simplifies installation by delivering power and data through a single cable.
  • Flexible mounting options for ceiling, wall, or tripod setups to fit various room configurations.
  • Upgradeable to 4K resolution with an optional license, future-proofing the camera for evolving production needs.
Key specs
  • Sensor: 1/2.5-type Exmor R CMOS
  • Resolution: Full HD 1080p at 60 fps
  • Optical zoom: 20x
  • Clear Image Zoom: up to 40x
  • Field of view: 70° horizontal
  • Outputs: HDMI, 3G-SDI, IP with NDI|HX
  • Power: PoE+ (Power over Ethernet Plus)
Connectivity and compatibility

The camera supports a range of output formats to integrate seamlessly into different AV environments. HDMI output allows direct connection to monitors for local viewing, while 3G-SDI interfaces with professional broadcast switchers. The IP output with NDI|HX protocol enables streaming over networks to popular live-streaming platforms or network-based production systems, making it versatile for both standalone and multicamera setups.

Installation and setup

Installation is straightforward thanks to PoE+ technology, which reduces cable clutter by combining power and data transmission into a single Ethernet cable. The camera can be mounted on ceilings, walls, or tripods, allowing it to blend into existing room layouts with minimal disruption. This flexibility supports quick deployment in new or established AV environments.

Ideal uses and environments

This PTZ camera is well suited to educational institutions, corporate meeting rooms, and small production studios where high-quality video capture is essential. Its fast autofocus and smooth movement make it a strong choice for capturing live presentations, lectures, and product demonstrations. The option to upgrade to 4K output ensures it remains relevant as production standards advance.

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Shipping and delivery

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns and refunds

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

Product warranty

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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