Poly 89K71AA#ABA

Overview

The Poly 89K71AA#ABA is a 12-line IP desk phone designed to help busy professionals manage a high volume of calls efficiently. It features a 4.3-inch color LCD screen that makes navigating calls, voicemails, and directories straightforward. With support for up to 48 programmable line key assignments, this phone is well suited for receptionists, call center agents, and team leads who need to handle multiple lines and extensions seamlessly.

Key features

• Supports up to 48 programmable line key assignments for managing multiple calls and extensions with ease
• 4.3-inch color LCD screen provides clear and intuitive access to call information and directories
• Poly HD Voice technology delivers natural and clear audio quality for better conversations
• Poly Acoustic Fence reduces background noise, ensuring calls remain clear even in open office environments
• Dual Gigabit Ethernet ports with Power over Ethernet (PoE) support enable a single-cable network and power connection
• Includes a power adapter for flexible installation where PoE is not available
• Two USB-A ports allow connection of wired or wireless headsets, Wi-Fi adapters, or external storage for call recording
• Built-in antimicrobial protection helps maintain a cleaner surface, ideal for shared workstations and customer-facing areas
• Offers desk or wall mounting options to fit different workspace layouts
• Hearing aid compatibility with TTY adapter support ensures accessibility for users with assistive needs

Key specs

• Lines supported: 12
• Programmable line keys: up to 48
• Display: 4.3-inch color LCD
• Ethernet ports: Dual Gigabit with PoE support
• Power options: PoE or included power adapter
• USB ports: Two USB-A
• Audio technology: Poly HD Voice, Poly Acoustic Fence
• Mounting: Desk or wall mount
• Accessibility: Hearing aid compatible, TTY adapter support

Connectivity and compatibility

This phone integrates smoothly into office networks with dual Gigabit Ethernet ports that support Power over Ethernet, simplifying cabling and reducing clutter. The two USB-A ports expand connectivity options, allowing users to connect headsets for hands-free calls, Wi-Fi adapters for flexible placement, or external storage devices for call recording. Its compatibility with hearing aids and TTY adapters ensures it meets accessibility requirements for diverse users.

Ideal uses and environments

The VVX 450 fits well in environments where managing multiple calls efficiently is critical, such as busy reception desks, call centers, and team leader stations. Its noise reduction technology and clear audio make it a strong choice for open-plan offices where background noise can interfere with conversations. The antimicrobial surface and flexible mounting options also make it suitable for shared workspaces and customer-facing areas, supporting both hygiene and space-saving needs.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more