Poly 89B69AA#ABA

Overview

The Poly 89B69AA#ABA is a VVX 350 IP desk phone designed to handle up to six independent lines and support 24 SIP registrations, making it ideal for busy office environments and call centers. Its 3.5 inch LCD color display with 320 × 240 resolution clearly shows caller information, voicemail alerts, and soft key prompts, helping users manage multiple calls efficiently. The phone’s advanced audio technologies ensure clear conversations even in noisy workspaces.

Key features

• Supports six lines and up to 24 SIP registrations for managing multiple calls simultaneously
• 3.5 inch color display that presents information in an easy-to-read format for quick call handling
• Poly HD Voice technology delivers natural and lifelike audio quality for clearer conversations
• Acoustic Fence and echo cancellation reduce background noise and echo, improving call clarity in open or shared offices
• Full-duplex speakerphone enables hands-free conversations without cutting off voices
• Dual Gigabit Ethernet ports with Power over Ethernet (PoE) support simplify network connectivity and power delivery
• Includes a power adapter for flexible installation where PoE is not available
• Two USB-A ports allow connection of headsets or accessories to enhance user comfort during long calls
• Adjustable stand supports both desk placement and wall mounting to fit various workspace layouts
• Built-in antimicrobial protection reduces bacterial growth on frequently touched surfaces
• Hearing aid compatibility with TTY adapter support ensures accessibility for users with hearing impairments

Key specs

• Lines supported: 6 independent lines
• SIP registrations: Up to 24
• Display: 3.5 inch LCD color, 320 × 240 resolution
• Audio: Poly HD Voice, Acoustic Fence, echo cancellation, full-duplex speakerphone
• Ethernet ports: Dual Gigabit with PoE support
• Power: Includes power adapter for non-PoE setups
• USB ports: Two USB-A for headsets and accessories
• Mounting options: Adjustable stand for desk or wall mounting
• Antimicrobial protection: Yes, on high-touch surfaces
• Hearing aid compatibility: Yes, with TTY adapter support

Connectivity and compatibility

This phone offers versatile connectivity options to fit into a variety of office networks. Dual Gigabit Ethernet ports support high-speed data transfer and Power over Ethernet, reducing cable clutter and simplifying installation. The included power adapter ensures the phone can be powered even in environments without PoE infrastructure. USB-A ports provide flexibility for connecting headsets or other accessories, allowing users to customize their setup for comfort and efficiency.

Ideal uses and environments

The VVX 350 is well suited to receptionists, customer support teams, and sales staff who need to manage multiple calls without missing important details. Its noise reduction features and clear audio make it a strong choice for open offices, cubicles, and shared workspaces where background noise can be a challenge. The antimicrobial surface treatment and hearing aid compatibility also make it a practical option for environments prioritizing hygiene and accessibility.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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