Poly 89B60AA

Overview

The Poly 89B60AA is the OBi VVX 450 12-line IP desk phone designed for professionals who manage multiple calls and require clear, reliable communication. It features a 4.3-inch color LCD with a 480 by 272 resolution, making it easy to navigate through up to 12 visible lines and register as many as 34 SIP accounts. This phone is well suited for receptionists, support teams, and collaborative workspaces that demand efficient call handling and seamless connectivity.

Key features

• Supports 12 lines and up to 34 SIP registrations, allowing users to manage multiple calls and accounts simultaneously.
• 4.3-inch color LCD with sharp 480 x 272 resolution for clear text and intuitive navigation.
• Poly HD Voice combined with Acoustic Fence technology delivers clear audio by reducing background noise and office chatter.
• Full duplex speakerphone and acoustic echo cancellation enable natural, hands-free conversations during calls and conferences.
• Two Gigabit Ethernet ports with Power over Ethernet (PoE) reduce cable clutter and free up switch ports for other devices.
• Dual USB A 2.0 ports support wired or wireless headsets and optional Wi-Fi adapters, offering flexible connectivity options.
• Adjustable stand supports multiple viewing angles and wall mounting, fitting well in tight spaces like countertops or cubicle partitions.
• Microban antimicrobial protection on high-touch surfaces helps maintain hygiene by slowing bacterial growth.
• Hearing aid compatibility and TTY adapter support ensure accessibility for users with assistive needs.
• ENERGY STAR certification contributes to lower energy consumption and reduced operating costs in large deployments.

Key specs

• Lines supported: 12 visible lines
• SIP registrations: Up to 34 accounts
• Display: 4.3-inch color LCD, 480 x 272 resolution
• Ethernet ports: 2 x Gigabit with PoE support
• USB ports: 2 x USB A 2.0
• Audio features: Poly HD Voice, Acoustic Fence, full duplex speakerphone, acoustic echo cancellation
• Mounting options: Adjustable stand with desk and wall mount capability
• Antimicrobial protection: Microban on high-touch surfaces
• Accessibility: Hearing aid compatible, TTY adapter support
• Certification: ENERGY STAR

Connectivity and compatibility

This desk phone offers versatile connectivity options to fit into modern office environments. The two Gigabit Ethernet ports support Power over Ethernet, simplifying installation by combining power and data in a single cable. Dual USB A 2.0 ports allow connection of wired or wireless headsets and optional Wi-Fi adapters, making it easy to adapt to different workspace setups or hybrid work models. Compatibility with hearing aids and TTY adapters ensures inclusive communication for all users.

Installation and setup

The phone comes with an adjustable stand that supports multiple angles for comfortable desk placement and also allows wall mounting to save space in compact areas. PoE support reduces the need for additional power adapters, streamlining cable management. Firmware based on Poly’s VVX platform simplifies long-term management and updates, making it easier for IT teams to maintain and scale deployments.

Ideal uses and environments

This IP desk phone is a strong choice for busy office environments where handling multiple calls efficiently is essential. It fits well in reception areas, customer support centers, and shared workspaces where clear audio and flexible connectivity are priorities. The antimicrobial surfaces and accessibility features make it suitable for workplaces that emphasize hygiene and inclusivity. Its ENERGY STAR certification also makes it a practical option for organizations looking to reduce energy costs across large deployments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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