Poly 89B56AA#ABA

Overview

The Poly 89B56AA#ABA is an Edge E500 IP desk phone designed to provide professional voice communication in various work environments, including open offices, contact centers, and home workstations. It features a 5-inch color display with 800 × 480 resolution that clearly presents calls, directories, and menus. With support for up to 48 SIP lines and 12 dedicated line keys, it helps busy professionals manage multiple calls efficiently. The included power adapter allows deployment even where Power over Ethernet (PoE) is not available, offering flexible installation options.

Key features

• 5-inch color display that presents call information and menus with sharp clarity
• Support for up to 48 SIP lines and 12 dedicated line keys to handle high call volumes
• Poly HD Voice technology delivers clear and natural audio quality for conversations
• Acoustic Fence and NoiseBlockAI features reduce background noise to improve call focus
• Gigabit Ethernet port with passthrough simplifies network connections and supports PoE
• USB-C and RJ-9 ports provide versatile headset options, both wired and wireless
• Illuminated keys and an RGB light bar offer visual indicators of call and presence status
• Antimicrobial surface treatment on handset and keypad helps maintain a cleaner workspace
• Includes power adapter for use in environments without PoE support
• Wall-mount hardware included for flexible placement in limited desk space

Key specs

• Display: 5-inch color screen with 800 × 480 resolution
• Line keys: 12 dedicated keys with support for up to 48 SIP lines
• Audio technology: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Network: Gigabit Ethernet port with passthrough and PoE support
• Ports: USB-C port, RJ-9 headset port
• Power: Includes power adapter for non-PoE networks
• Mounting: Desk or wall mount with included hardware
• Surface treatment: Antimicrobial coating on handset and keypad

Connectivity and compatibility

This phone offers straightforward connectivity options to fit into diverse office setups. The Gigabit Ethernet port supports high-speed network connections and allows passthrough to a computer, reducing cable clutter. PoE is supported for convenient power delivery when available, but the included power adapter ensures the phone can operate independently of PoE. The USB-C and RJ-9 ports provide flexibility for using a wide range of headsets, whether wired or wireless, accommodating different user preferences and environments.

Ideal uses and environments

The Edge E500 IP desk phone is well suited to busy office environments where managing multiple calls is essential, such as reception desks, sales teams, and executive offices. Its noise reduction features make it a strong choice for open-plan offices and contact centers where background noise can be a challenge. The antimicrobial surfaces and flexible mounting options also make it a practical solution for shared workspaces and hybrid work setups, supporting hygiene and space efficiency.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more