Poly 84C16AA#ABA

Overview

The Poly 84C16AA#ABA is a corded business media IP phone designed for open SIP environments, featuring a vibrant 5-inch color touchscreen with a 720 × 1280 resolution. It delivers clear and natural audio through Poly HD Voice technology and supports flexible network options including dual Gigabit Ethernet ports with Power over Ethernet, built-in Wi-Fi 4, and Bluetooth 4.2 connectivity. This phone is ideal for office desks, shared workstations, and remote setups that require reliable voice communication and easy call management.

Key features

• 5-inch color touchscreen that enables intuitive tap-and-swipe navigation for quick access to contacts, voicemail, and meetings
• Built-in Wi-Fi 4 (802.11n) allows placement without network cabling, increasing installation flexibility
• Bluetooth 4.2 support for seamless pairing with wireless headsets or mobile phones, facilitating easy call handoff
• Supports up to 24 SIP registrations, enabling management of multiple lines for receptionists, executives, or power users
• Poly HD Voice combined with Acoustic Fence and Acoustic Clarity technologies ensures clear, natural sound by reducing background noise, echo, and sidetone
• Dual Gigabit Ethernet ports with PoE support and pass-through to a connected PC streamline network connectivity and power delivery
• USB-A and USB-C ports provide convenient connections for wired headsets or storage devices
• Hearing-aid compatible handset with ADA-compliant volume controls supports accessibility requirements
• Includes power adapter for environments without PoE and offers optional wall-mounting for versatile placement

Key specs

• Display: 5-inch color touchscreen, 720 × 1280 resolution
• Network: Dual Gigabit Ethernet ports with PoE support
• Wireless: Wi-Fi 4 (802.11n), Bluetooth 4.2
• SIP registrations: Up to 24 lines
• Audio: Poly HD Voice, Acoustic Fence, Acoustic Clarity
• USB ports: One USB-A and one USB-C
• Power: Includes power adapter for non-PoE setups
• Accessibility: Hearing-aid compatible handset, ADA volume compliance

Connectivity and compatibility

This phone offers a range of connectivity options to fit various office environments. Dual Gigabit Ethernet ports support high-speed wired connections and allow pass-through to a PC, reducing cable clutter. The built-in Wi-Fi 4 enables wireless network access where cabling is limited, while Bluetooth 4.2 facilitates quick pairing with headsets or mobile devices. USB-A and USB-C ports expand compatibility with wired headsets and storage peripherals, ensuring the phone adapts to different user preferences and accessory needs.

Ideal uses and environments

The Poly CCX 505 is well suited to busy office settings, shared workspaces, and remote workstations that demand clear communication and efficient call handling. Its support for multiple SIP lines makes it a strong choice for receptionists or executives managing several numbers. The phone’s accessibility features and flexible mounting options also make it practical for healthcare, retail, and customer service environments. Whether upgrading branch offices or equipping hybrid teams, this model balances usability, audio quality, and deployment versatility.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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